Allot Communications Ltd. NPS & Customer Reviews | Comparably
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Allot Communications Ltd.
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About Allot Communications Ltd. Brand

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Allot Communications Ltd. NPS

Allot Communications Ltd.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Allot Communications Ltd.'s customers would recommend using the product based on a scale of -100 to 100.

Allot Communications Ltd. Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Allot Communications Ltd. Overall NPS

Allot Communications Ltd. NPS Trend

-100
-50
0
50
100
Feb 2021
100
Feb 2021100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Allot Communications Ltd. Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Allot Communications Ltd. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Allot Communications Ltd. Customer Loyalty

Allot Communications Ltd. Product Quality

5/5

Allot Communications Ltd. has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Allot Communications Ltd. Product Information

Allot Communications Ltd.’s product quality score is a 5 out of 5 as rated by its users and customers.

Allot Communications Ltd. Pricing

Allot Communications Ltd. ROI & Value For Money

5/5

Allot Communications Ltd. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Allot Communications Ltd. Customer Service

5/5

Allot Communications Ltd. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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Consumer vs. Employees

Allot Communications Ltd. scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Allot Communications Ltd. would recommend the brand to a friend. ENPS measures how likely Allot Communications Ltd. employees would recommend working at Allot Communications Ltd. to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

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