0
NPS
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Allyis
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About Allyis' Brand
"Allyis offers technology development, professional staffing and managed team solutions that help organizations excel in the business environment."
Brand at a Glance
55%
Customer Loyalty
3.7/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Allyis NPS
Allyis's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Allyis's customers would recommend using the product based on a scale of -100 to 100.
Allyis Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Allyis NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 -100 | Dec 2021 | -100 |
Aug 2022 0 | Aug 2022 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allyis Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Allyis users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Allyis Product Quality
3.7/5
Allyis has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Allyis Product Information
Allyis’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- www.allyis.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Allyis Pricing
Allyis ROI & Value For Money
4.2/5
Allyis has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Allyis Customer Satisfaction (CSAT)
Allyis Customer Satisfaction (CSAT) Score
100 / 100
Allyis has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Allyis Customer Service
4.2/5
Allyis has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Allyis's Customer Service
Address
Kirkland, WA
Website
www.allyis.com
Allyis as an Employer
2.4/5
Allyis has a 2.4/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Allyis scored a 0 for Net Promoter Score and a -39 for Employee Net Promoter Score. NPS gauges how likely a customer of Allyis would recommend the brand to a friend. ENPS measures how likely Allyis employees would recommend working at Allyis to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-39
eNPS Score
| 24% | Promoters |
|---|---|
| 13% | Passive |
| 63% | Detractors |
