100
NPS
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Brand Page
amazee.io
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About amazee.io's Brand
amazee.io provides open source website hosting solutions designed to meet the unique needs of large enterprises. Our PaaS solutions ensure efficiency, flexibility, resilience, and scalability without compromising data sovereignty and security. As your global Concierge Service Provider, we build solid partnerships focused on trusted, human-centered, long-term collaborations.
Brand at a Glance
73%
Customer Loyalty
3.7/5
Product Quality
4.1/5
Pricing
4.2/5
Customer Service
amazee.io NPS
amazee.io's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether amazee.io's customers would recommend using the product based on a scale of -100 to 100.
amazee.io Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
amazee.io NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 100 | Apr 2023 | 100 |
Dec 2023 100 | Dec 2023 | 100 |
Mar 2024 100 | Mar 2024 | 100 |
Dec 2024 100 | Dec 2024 | 100 |
Apr 2025 100 | Apr 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
amazee.io Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of amazee.io users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
amazee.io Product Quality
3.7/5
amazee.io has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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amazee.io Product Information
amazee.io’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://amazee.io
- Company Size
- 11-50 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
SaaS
amazee.io Pricing
amazee.io ROI & Value For Money
4.1/5
amazee.io has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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amazee.io Customer Satisfaction (CSAT)
amazee.io Customer Satisfaction (CSAT) Score
75 / 100
amazee.io has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
75%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
amazee.io Customer Service
4.2/5
amazee.io has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About amazee.io's Customer Service
Address
Hardturmstrasse 161, 8005 Switzerland
Website
http://amazee.io
amazee.io's Social Links
amazee.io as an Employer
4.7/5
amazee.io has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
amazee.io scored a 100 for Net Promoter Score and a 73 for Employee Net Promoter Score. NPS gauges how likely a customer of amazee.io would recommend the brand to a friend. ENPS measures how likely amazee.io employees would recommend working at amazee.io to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
73
eNPS Score
| 79% | Promoters |
|---|---|
| 15% | Passive |
| 6% | Detractors |
