100
NPS
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Ambu
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About Ambu's Brand
Manufacturer and seller of diagnostic and life supporting devices. The company is engaged in the development, manufacture and sale of diagnostic equipment such as resuscitators, face masks and laryngeal masks for hospitals, clinics, ambulance services and sleep labs in Denmark.
Brand at a Glance
55%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
Ambu NPS
Ambu's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Ambu's customers would recommend using the product based on a scale of -100 to 100.
Ambu Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Ambu NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
Jul 2020 100 | Jul 2020 | 100 |
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ambu Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Ambu users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ambu Product Quality
5/5
Ambu has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ambu's overall Product Quality score rated by its users and customers.
Ambu Product Information
Ambu’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.ambu.com
- Company Size
- 1,001-5,000 Employees
Ambu Pricing
Ambu ROI & Value For Money
4.7/5
Ambu has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Ambu's overall ROI score rated by its users and customers.
Ambu Customer Service
5/5
Ambu has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ambu's overall Customer Service score rated by its users and customers.
About Ambu's Customer Service
Address
Baltorpbakken 13, Ballerup, 2750
Website
www.ambu.com
Phone Number
7
Ambu as an Employer
4.5/5
Ambu has a 4.5/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Ambu scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Ambu would recommend the brand to a friend. ENPS measures how likely Ambu employees would recommend working at Ambu to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
