-100
NPS
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American HealthTech
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About American HealthTech's Brand
American HealthTech is your Ultimate Connectivity Partner, empowering skilled care providers with Answers, Alliances, and Access to
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
American HealthTech NPS
American HealthTech's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether American HealthTech's customers would recommend using the product based on a scale of -100 to 100.
American HealthTech Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
American HealthTech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
American HealthTech Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of American HealthTech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
American HealthTech Product Quality
1.5/5
American HealthTech has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American HealthTech's overall Product Quality score rated by its users and customers.
American HealthTech Product Information
American HealthTech’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://healthtech.net
- Company Size
- 51-200 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
American HealthTech Pricing
American HealthTech ROI & Value For Money
2.5/5
American HealthTech has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American HealthTech's overall ROI score rated by its users and customers.
American HealthTech Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
American HealthTech Customer Service
2.5/5
American HealthTech has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American HealthTech's overall Customer Service score rated by its users and customers.
About American HealthTech's Customer Service
Address
574 Highland Colony Pkwy, Suite 200, Ridgeland, MS
Website
http://healthtech.net
Phone Number
6019786800
