0
NPS
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Brand Page
American Jewish Committee
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About American Jewish Committee's Brand
American Jewish Committee is a global initiative to advance the well being of Jewish peoples across the world.
Brand at a Glance
68%
Customer Loyalty
2.9/5
Product Quality
2.6/5
Pricing
2.6/5
Customer Service
American Jewish Committee NPS
American Jewish Committee's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether American Jewish Committee's customers would recommend using the product based on a scale of -100 to 100.
American Jewish Committee Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
American Jewish Committee NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
Jun 2022 0 | Jun 2022 | 0 |
Nov 2022 -33 | Nov 2022 | -33 |
Dec 2022 0 | Dec 2022 | 0 |
Aug 2023 20 | Aug 2023 | 20 |
Mar 2025 0 | Mar 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
American Jewish Committee Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of American Jewish Committee users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
American Jewish Committee Product Quality
2.9/5
American Jewish Committee has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock American Jewish Committee's overall Product Quality score rated by its users and customers.
American Jewish Committee Product Information
American Jewish Committee’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://ajc.org
- Company Size
- 201-500 Employees
Industry
Tech
Consumer Services
American Jewish Committee Pricing
American Jewish Committee ROI & Value For Money
2.6/5
American Jewish Committee has a value for money and ROI score of 2.6 out of 5 stars rated by its users and customers.
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American Jewish Committee Customer Satisfaction (CSAT)
American Jewish Committee Customer Satisfaction (CSAT) Score
50 / 100
American Jewish Committee has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
American Jewish Committee Customer Service
2.6/5
American Jewish Committee has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock American Jewish Committee's overall Customer Service score rated by its users and customers.
About American Jewish Committee's Customer Service
Address
New York City, NY
Website
http://ajc.org
Phone Number
+1 (212) 751-4000
American Jewish Committee as an Employer
Consumer vs. Employees
American Jewish Committee scored a 0 for Net Promoter Score and a 34 for Employee Net Promoter Score. NPS gauges how likely a customer of American Jewish Committee would recommend the brand to a friend. ENPS measures how likely American Jewish Committee employees would recommend working at American Jewish Committee to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
34
eNPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
