-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
American Railcar Industries
Marketing or Exec? Claim Your Free Account
About American Railcar Industries' Brand
American Railcar Industries of railcar component manufacturing and railcar maintenance assets
Brand at a Glance
1.5/5
Product Quality
4/5
Pricing
American Railcar Industries NPS
American Railcar Industries's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether American Railcar Industries's customers would recommend using the product based on a scale of -100 to 100.
American Railcar Industries Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
American Railcar Industries NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 -100 | May 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
American Railcar Industries Product Quality
1.5/5
American Railcar Industries has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock American Railcar Industries' overall Product Quality score rated by its users and customers.
American Railcar Industries Product Information
American Railcar Industries’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
American Railcar Industries Pricing
American Railcar Industries ROI & Value For Money
4/5
American Railcar Industries has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock American Railcar Industries' overall ROI score rated by its users and customers.
American Railcar Industries as an Employer
2.9/5
American Railcar Industries has a 2.9/5 stars for its overall company culture rated by their employees
top
35%
CEO of American Railcar Industries
In the Top 35% of Similar Sized Companies on Comparably.
Consumer vs. Employees
American Railcar Industries scored a -100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of American Railcar Industries would recommend the brand to a friend. ENPS measures how likely American Railcar Industries employees would recommend working at American Railcar Industries to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
