-100
NPS
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Amplify Snack Brands
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About Amplify Snack Brands' Brand
Amplify Snack Brands is a growing family of brands dedicated to sharing our simple, tastier idea of what good snacks should be.
Brand at a Glance
100%
Customer Loyalty
2.2/5
Product Quality
1.7/5
Pricing
1.7/5
Customer Service
Amplify Snack Brands NPS
Amplify Snack Brands's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Amplify Snack Brands's customers would recommend using the product based on a scale of -100 to 100.
Amplify Snack Brands Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Amplify Snack Brands NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 -100 | Jun 2020 | -100 |
Dec 2024 -100 | Dec 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Amplify Snack Brands Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Amplify Snack Brands users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Amplify Snack Brands Product Quality
2.2/5
Amplify Snack Brands has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Amplify Snack Brands' overall Product Quality score rated by its users and customers.
Amplify Snack Brands Product Information
Amplify Snack Brands’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Consumer Services
Amplify Snack Brands Pricing
Amplify Snack Brands ROI & Value For Money
1.7/5
Amplify Snack Brands has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
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Amplify Snack Brands Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Amplify Snack Brands Customer Service
1.7/5
Amplify Snack Brands has an overall Customer Service score of 1.7 out of 5 stars rated by its users and customers.
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About Amplify Snack Brands's Customer Service
Address
500 W. 5th Street, Suite 1350, Austin, TX
Website
http://amplifysnackbrands.com
Phone Number
+1 (512) 600-9893
Consumer vs. Employees
Amplify Snack Brands scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Amplify Snack Brands would recommend the brand to a friend. ENPS measures how likely Amplify Snack Brands employees would recommend working at Amplify Snack Brands to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
