46
NPS
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Brand Page
Animaker
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About Animaker's Brand
Shockingly simple DIY Video Making app
Brand at a Glance
3.7/5
Product Quality
3.7/5
Pricing
3.7/5
Customer Service
Animaker NPS
Animaker's Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether Animaker's customers would recommend using the product based on a scale of -100 to 100.
Animaker Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
Animaker NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 45 | Aug 2020 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Animaker NPS by Usage
Animaker's NPS was rated 37 points by customers who have used Animaker's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
Animaker Product Quality
3.7/5
Animaker has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Animaker Product Information
Animaker serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Animaker supports Web devices and offers products for small, medium, and large sized businesses.
Animaker’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.animaker.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Presentation Software
Animaker Pricing
Animaker ROI & Value For Money
3.7/5
Animaker has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Animaker Pricing Plans
Animaker has a pricing structure that accommodates small, medium, and large businesses. Starting from $12/month, Animaker uses a subscription model and offers the following: Startup plan: $35/month per user billed annually., Business plan: $59/month per user billed annually., and Enterprise plan: $99/month per user billed annually..
Who Uses Animaker?
Small Businesses
Medium Businesses
Large Enterprises
Animaker Customer Service
3.7/5
Animaker has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Animaker's Customer Service
Address
187 E. Warm Springs Rd,, Suite B192, Las Vegas, NV
Website
http://www.animaker.com
Consumer vs. Employees
Animaker scored a 46 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Animaker would recommend the brand to a friend. ENPS measures how likely Animaker employees would recommend working at Animaker to a friend.
Net Promoter Score
46
NPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
