68
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Anodot
Marketing or Exec? Claim Your Free Account
About Anodot's Brand
Provider of real-time business incident detection solutions. The company provides an automated anomaly detection system that generates massive quantities of metrics and analyzes them with patent pending machine learning, prediction and correlation algorithms to discover and group anomalies.
Brand at a Glance
10%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Anodot NPS
Anodot's Net Promoter Score (NPS) is a 68 with 80% Promoters, 8% Passives, and 12% Detractors. Net Promoter Score tracks whether Anodot's customers would recommend using the product based on a scale of -100 to 100.
Anodot Overall NPS
| 80% | Promoters |
|---|---|
| 8% | Passives |
| 12% | Detractors |
Anodot NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 75 | Aug 2020 | 75 |
Apr 2021 68 | Apr 2021 | 68 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Anodot NPS by Usage
Anodot's NPS was rated 50 points by customers who have used Anodot's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 50 | 1 to 2 Years | 50 |
Anodot Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Anodot users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Anodot Product Quality
4.1/5
Anodot has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Anodot's overall Product Quality score rated by its users and customers.
Anodot Product Information
Anodot serves markets in the United States, Europe, Middle-East and Africa, Canada, and United Kingdom. Anodot supports Web devices and offers products for medium and large sized businesses.
Anodot’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- www.anodot.com
- Company Size
- 51-200 Employees
Languages Supported
English
Product Type
Business Intelligence (BI) Software
Analytics Software
Web Analytics Software
Big Data Software
Artificial Intelligence Software
Predictive Analytics Software
Quick Insights into Anodot Product Quality
Anodot's Product Quality score was rated highest by customers who have used Anodot's products/services for 1 to 2 Years.
Sign Up to unlock insights into how customers have ranked Anodot's Product Quality.
Ranked Anodot Product Quality the Highest
Anodot Product Quality Score by Usage
Anodot's Product Quality score was rated 3.9 stars by customers who have used Anodot's products/services for 1 to 2 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Anodot Pricing
Anodot ROI & Value For Money
4.1/5
Anodot has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Anodot's overall ROI score rated by its users and customers.
Anodot Pricing Plans
Anodot has a pricing structure that accommodates medium and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Who Uses Anodot?
Medium Businesses
Large Enterprises
Quick Insights into Anodot ROI
Anodot's ROI score was rated highest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Anodot's ROI score.
Ranked Anodot ROI the Highest
Anodot ROI Score by Industry
Anodot's ROI score was rated 4.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Anodot Customer Service
3.7/5
Anodot has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Anodot's overall Customer Service score rated by its users and customers.
About Anodot's Customer Service
Address
Hacharoshet 32, Raanana, 43100 Israel
Website
www.anodot.com
