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Ansarada's Net Promoter Score (NPS) is a 53 with 70% Promoters, 13% Passives, and 17% Detractors. Net Promoter Score tracks whether Ansarada's customers would recommend using the product based on a scale of -100 to 100.
| 70% | Promoters |
|---|---|
| 13% | Passives |
| 17% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 52 | Aug 2020 | 52 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ansarada's NPS was rated the highest by customers who have used Ansarada's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 40 | 2 to 5 Years | 40 |
5 to 10 Years 62 | 5 to 10 Years | 62 |
Ansarada has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Ansarada serves markets in the United States, Asia, China, Europe, Middle-East and Africa, Australia, Canada, United Kingdom, and Germany. Ansarada supports Web devices and offers products for small, medium, and large sized businesses.
Ansarada’s product quality score is a 4.1 out of 5 as rated by its users and customers.
Ansarada has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Ansarada has a pricing structure that accommodates small, medium, and large businesses. Starting from $999/year, Ansarada uses a subscription model. For the users that are not ready to commit yet, Ansarada also offers a free trial.
Ansarada scored a 53 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Ansarada would recommend the brand to a friend. ENPS measures how likely Ansarada employees would recommend working at Ansarada to a friend.
| 70% | Promoters |
|---|---|
| 13% | Passive |
| 17% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |