0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Appinventiv
Marketing or Exec? Claim Your Free Account
About Appinventiv's Brand
Appinventiv is an award-winning organization providing impeccable technology solutions to startups and Fortune 500 companies. The company which started its journey back in 2015, today stands strong at 1000+ tech experts, engineers and professionals striving towards bridging the gaps between client ideas and reality. The sole aim is to facilitate rich customer experience and smarter, innovative solutions through on-time delivery and post-development support. They have so far delivered 1000+ projects successfully. The company has on-board disruptive technologies such as Blockchain, Artificial Intelligence, Machine Learning, Internet of Things, among others. Their client list constitutes several recognizable names like Dominos, KPMG, IKEA, Karvan, Gully Beat and many more. This ever enthusiastic startup is challenging boundaries to bring more opportunities in every sector, be it Healthcare, Banking & Finance, Real Estate and Entertainment .
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
5/5
Customer Service
Appinventiv NPS
Appinventiv's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Appinventiv's customers would recommend using the product based on a scale of -100 to 100.
Appinventiv Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Appinventiv NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
May 2024 0 | May 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Appinventiv Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Appinventiv users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Appinventiv Product Quality
4/5
Appinventiv has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Appinventiv's overall Product Quality score rated by its users and customers.
Appinventiv Product Information
Appinventiv’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://appinventiv.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Mobile App
SaaS
Appinventiv Pricing
Appinventiv ROI & Value For Money
5/5
Appinventiv has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Appinventiv's overall ROI score rated by its users and customers.
Appinventiv Customer Satisfaction (CSAT)
Appinventiv Customer Satisfaction (CSAT) Score
100 / 100
Appinventiv has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Appinventiv Customer Service
5/5
Appinventiv has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Appinventiv's overall Customer Service score rated by its users and customers.
About Appinventiv's Customer Service
Address
79 Madison Ave Manhattan, NY, New York City, NY 10001
Website
https://appinventiv.com/
Appinventiv's Social Links
Appinventiv as an Employer
4.7/5
Appinventiv has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Appinventiv scored a 0 for Net Promoter Score and a 55 for Employee Net Promoter Score. NPS gauges how likely a customer of Appinventiv would recommend the brand to a friend. ENPS measures how likely Appinventiv employees would recommend working at Appinventiv to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
55
eNPS Score
| 73% | Promoters |
|---|---|
| 9% | Passive |
| 18% | Detractors |
