100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Apple Online Training
Marketing or Exec? Claim Your Free Account
About Apple Online Training's Brand
Apple Online Training is an online provider of customized training in the field of software.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Apple Online Training NPS
Apple Online Training's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Apple Online Training's customers would recommend using the product based on a scale of -100 to 100.
Apple Online Training Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Apple Online Training NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 100 | Nov 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Apple Online Training Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Apple Online Training users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Apple Online Training Product Quality
5/5
Apple Online Training has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Apple Online Training's overall Product Quality score rated by its users and customers.
Apple Online Training Product Information
Apple Online Training’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Industry
Tech
Education
Apple Online Training Pricing
Apple Online Training ROI & Value For Money
5/5
Apple Online Training has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Apple Online Training's overall ROI score rated by its users and customers.
Apple Online Training Customer Satisfaction (CSAT)
Apple Online Training Customer Satisfaction (CSAT) Score
100 / 100
Apple Online Training has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Apple Online Training Customer Service
5/5
Apple Online Training has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Apple Online Training's overall Customer Service score rated by its users and customers.
About Apple Online Training's Customer Service
Address
185 Raritan Center Parkway, 205, Edison, NJ 08837
Website
http://appleonlinetrainings.com
Apple Online Training as an Employer
Consumer vs. Employees
Apple Online Training scored a 100 for Net Promoter Score and a 18 for Employee Net Promoter Score. NPS gauges how likely a customer of Apple Online Training would recommend the brand to a friend. ENPS measures how likely Apple Online Training employees would recommend working at Apple Online Training to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
18
eNPS Score
| 35% | Promoters |
|---|---|
| 48% | Passive |
| 17% | Detractors |
