29
NPS
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Brand Page
ApplicantStack
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About ApplicantStack's Brand
The affordable, easy-to-use Recruiting and Onboarding system to automate and streamline HR designed by HR professionals. We understand your pain points!
Brand at a Glance
4.3/5
Product Quality
4.3/5
Pricing
3.7/5
Customer Service
ApplicantStack NPS
ApplicantStack's Net Promoter Score (NPS) is a 29 with 50% Promoters, 29% Passives, and 21% Detractors. Net Promoter Score tracks whether ApplicantStack's customers would recommend using the product based on a scale of -100 to 100.
ApplicantStack Overall NPS
| 50% | Promoters |
|---|---|
| 29% | Passives |
| 21% | Detractors |
ApplicantStack NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 29 | Aug 2020 | 29 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ApplicantStack NPS by Usage
ApplicantStack's NPS was rated 37 points by customers who have used ApplicantStack's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 37 | 1 to 2 Years | 37 |
ApplicantStack Product Quality
4.3/5
ApplicantStack has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock ApplicantStack's overall Product Quality score rated by its users and customers.
ApplicantStack Product Information
ApplicantStack serves markets in the United States and Canada. ApplicantStack supports Web devices and offers products for small, medium, and large sized businesses.
ApplicantStack’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Productivity
SaaS
Small Business Services
Languages Supported
English
Product Type
Applicant Tracking (ATS) Software
Recruitment Software
Onboarding Software
ApplicantStack Pricing
ApplicantStack ROI & Value For Money
4.3/5
ApplicantStack has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock ApplicantStack's overall ROI score rated by its users and customers.
ApplicantStack Pricing Plans
ApplicantStack has a pricing structure that accommodates small, medium, and large businesses. Starting from $95/month, ApplicantStack uses a subscription model and offers the following: Our pricing packages start at $95/month for either ApplicantStack Recruit or ApplicantStack Onboard which includes 1 Administrator/Recruiter and and Users can upgrade/downgrade plans at any time..
Who Uses ApplicantStack?
Small Businesses
Medium Businesses
Large Enterprises
ApplicantStack Customer Service
3.7/5
ApplicantStack has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock ApplicantStack's overall Customer Service score rated by its users and customers.
About ApplicantStack's Customer Service
Address
2500 Regency Pkwy, Cary, NC 27518
Website
https://www.applicantstack.com
Phone Number
(919) 508-6159
ApplicantStack's Social Links
Consumer vs. Employees
ApplicantStack scored a 29 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of ApplicantStack would recommend the brand to a friend. ENPS measures how likely ApplicantStack employees would recommend working at ApplicantStack to a friend.
Net Promoter Score
29
NPS Score
| 50% | Promoters |
|---|---|
| 29% | Passive |
| 21% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
