AppsChopper NPS & Customer Reviews | Comparably
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AppsChopper
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About AppsChopper's Brand

AppsChopper has earned a dignified niche in the global arena as a world-class mobile app development agency with offices in the US

Brand at a Glance

92%
Customer Loyalty
4.2/5
Product Quality
4.3/5
Pricing
4.3/5
Customer Service

AppsChopper NPS

AppsChopper's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether AppsChopper's customers would recommend using the product based on a scale of -100 to 100.

AppsChopper Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
AppsChopper Overall NPS

AppsChopper NPS Trend

-100
-50
0
50
100
Jul 2022
100
Jul 2022100
Dec 2022
100
Dec 2022100
Feb 2024
100
Feb 2024100
Apr 2024
100
Apr 2024100
May 2024
100
May 2024100
Jul 2024
100
Jul 2024100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

AppsChopper Customer Reviews

Out of the 2 AppsChopper customer reviews 2 were positive and 0 were constructive. AppsChopper customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
We chose AppsChopper to build an interactive, secure, and community-centric app to present us with a protected and supportive community for people toiling with melancholy thoughts directing to suicide. We needed a community-based app with decisive tools, like an ambassadors panel, forum, live stream
What do you value most about this brand?
Our company engaged AppsChopper for its app maintenance services, as our house cleaning app, Easy Clean, needed regular maintenance and updates. The company’s dedication to ensuring that the app is maintained in a timely manner is impeccabl

AppsChopper Customer Loyalty

92%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

92% of AppsChopper users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

92
92%
8
8%
AppsChopper Customer Loyalty

AppsChopper Product Quality

4.2/5

AppsChopper has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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AppsChopper Product Information

AppsChopper’s product quality score is a 4.2 out of 5 as rated by its users and customers.

Website
https://www.appschopper.com/
Company Size
51-200 Employees

Industry

Tech
Mobile App

AppsChopper Pricing

AppsChopper ROI & Value For Money

4.3/5

AppsChopper has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.

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AppsChopper Customer Satisfaction (CSAT)

AppsChopper Customer Satisfaction (CSAT) Score

100 / 100

AppsChopper has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied67%
Satisfied33%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

AppsChopper Customer Service

4.3/5

AppsChopper has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.

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About AppsChopper's Customer Service

Address

275 Seventh Avenue, ,, New York City, NY 10001


Website

https://www.appschopper.com/


Phone Number

(302) 597-9039

Consumer vs. Employees

AppsChopper scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of AppsChopper would recommend the brand to a friend. ENPS measures how likely AppsChopper employees would recommend working at AppsChopper to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

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