83
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
AppSheet
Marketing or Exec? Claim Your Free Account
About AppSheet's Brand
The intelligent no-code platform Create apps to transform your workplace.
Brand at a Glance
100%
Customer Loyalty
4.6/5
Product Quality
4.5/5
Pricing
3.8/5
Customer Service
AppSheet NPS
AppSheet's Net Promoter Score (NPS) is a 83 with 85% Promoters, 13% Passives, and 2% Detractors. Net Promoter Score tracks whether AppSheet's customers would recommend using the product based on a scale of -100 to 100.
AppSheet Overall NPS
| 85% | Promoters |
|---|---|
| 13% | Passives |
| 2% | Detractors |
AppSheet NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 84 | Aug 2020 | 84 |
Nov 2023 83 | Nov 2023 | 83 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AppSheet NPS by Usage
AppSheet's NPS was rated the highest by customers who have used AppSheet's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 83 | Less than 1 Year | 83 |
1 to 2 Years 83 | 1 to 2 Years | 83 |
2 to 5 Years 79 | 2 to 5 Years | 79 |
AppSheet Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of AppSheet users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
AppSheet Product Quality
4.6/5
AppSheet has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock AppSheet's overall Product Quality score rated by its users and customers.
AppSheet Product Information
AppSheet serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. AppSheet supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
AppSheet’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- https://www.appsheet.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Application Development Software
Application Builder Software
App Design Software
AppSheet Pricing
AppSheet ROI & Value For Money
4.5/5
AppSheet has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock AppSheet's overall ROI score rated by its users and customers.
AppSheet Pricing Plans
AppSheet has a pricing structure that accommodates small, medium, and large businesses. Starting from $5/month, AppSheet uses a subscription model and offers the following: Pay per user:, Premium: $5 per user, per month, and Pro: $10 per user, per month.
Who Uses AppSheet?
Small Businesses
Medium Businesses
Large Enterprises
AppSheet Customer Satisfaction (CSAT)
AppSheet Customer Satisfaction (CSAT) Score
100 / 100
AppSheet has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
AppSheet Customer Service
3.8/5
AppSheet has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock AppSheet's overall Customer Service score rated by its users and customers.
About AppSheet's Customer Service
Address
Seattle, Wa, Seattle, WA 98130
Website
https://www.appsheet.com
Phone Number
(206) 486-4185
