67
NPS
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Brand Page
Apptimize
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About Apptimize's Brand
Apptimize lets mobile teams increase revenue and engagement by iterating faster and smarter.
Brand at a Glance
4.1/5
Product Quality
5/5
Pricing
5/5
Customer Service
Apptimize NPS
Apptimize's Net Promoter Score (NPS) is a 67 with 78% Promoters, 11% Passives, and 11% Detractors. Net Promoter Score tracks whether Apptimize's customers would recommend using the product based on a scale of -100 to 100.
Apptimize Overall NPS
| 78% | Promoters |
|---|---|
| 11% | Passives |
| 11% | Detractors |
Apptimize NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 66 | Aug 2020 | 66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Apptimize Product Quality
4.1/5
Apptimize has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Apptimize Product Information
Apptimize serves markets in the United States and Canada. Apptimize supports Web devices and offers products for small, medium, and large sized businesses.
Apptimize’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://apptimize.com
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
Enterprise
Mobile App
SaaS
Languages Supported
English
Product Type
AB Testing Software
Apptimize Pricing
Apptimize ROI & Value For Money
5/5
Apptimize has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Apptimize Pricing Plans
Apptimize has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Apptimize?
Small Businesses
Medium Businesses
Large Enterprises
Apptimize Customer Service
5/5
Apptimize has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Apptimize's overall Customer Service score rated by its users and customers.
About Apptimize's Customer Service
Address
111 Independence Dr, San Francisco, CA 94025
Website
http://apptimize.com
Consumer vs. Employees
Apptimize scored a 67 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Apptimize would recommend the brand to a friend. ENPS measures how likely Apptimize employees would recommend working at Apptimize to a friend.
Net Promoter Score
67
NPS Score
| 78% | Promoters |
|---|---|
| 11% | Passive |
| 11% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
