66
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Appy Pie
Marketing or Exec? Claim Your Free Account
About Appy Pie's Brand
Appy Pie, a mobile application development software, allows users to create advanced applications for smartphones.
Brand at a Glance
4.3/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
Appy Pie NPS
Appy Pie's Net Promoter Score (NPS) is a 66 with 76% Promoters, 14% Passives, and 10% Detractors. Net Promoter Score tracks whether Appy Pie's customers would recommend using the product based on a scale of -100 to 100.
Appy Pie Overall NPS
| 76% | Promoters |
|---|---|
| 14% | Passives |
| 10% | Detractors |
Appy Pie NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 66 | Aug 2020 | 66 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Appy Pie NPS by Usage
Appy Pie's NPS was rated the highest by customers who have used Appy Pie's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 73 | Less than 1 Year | 73 |
2 to 5 Years 62 | 2 to 5 Years | 62 |
5 to 10 Years 73 | 5 to 10 Years | 73 |
Appy Pie Product Quality
4.3/5
Appy Pie has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Appy Pie's overall Product Quality score rated by its users and customers.
Appy Pie Product Information
Appy Pie serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Appy Pie supports Web and Android devices and offers products for small, medium, and large sized businesses.
Appy Pie’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://www.appypie.com
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Taiwanese
Product Type
Mobile Software
Mobile Marketing Software
Application Development Software
Application Builder Software
Appy Pie Pricing
Appy Pie ROI & Value For Money
4.4/5
Appy Pie has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Appy Pie's overall ROI score rated by its users and customers.
Appy Pie Pricing Plans
Appy Pie has a pricing structure that accommodates small, medium, and large businesses. Starting from $15/month, Appy Pie uses a subscription model and offers the following: Basic: $15/app/month (or $12/app/month when billed annually), Gold: $30/app/month (or $25/app/month when billed annually), and Platinum: $50/app/month (or $40/app/month when billed annually). For the users that are not ready to commit yet, Appy Pie also offers a free trial.
Who Uses Appy Pie?
Small Businesses
Medium Businesses
Large Enterprises
Appy Pie Customer Service
5/5
Appy Pie has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Appy Pie's overall Customer Service score rated by its users and customers.
About Appy Pie's Customer Service
Address
340 S LEMON AVE, 1831, Walnut, CA
Website
http://www.appypie.com
Phone Number
888-322-7617
Consumer vs. Employees
Appy Pie scored a 66 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Appy Pie would recommend the brand to a friend. ENPS measures how likely Appy Pie employees would recommend working at Appy Pie to a friend.
Net Promoter Score
66
NPS Score
| 76% | Promoters |
|---|---|
| 14% | Passive |
| 10% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
