-20
NPS
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Aramsco
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About Aramsco's Brand
Aramsco is the leading solution provider for Environmental Safety, Emergency Response, and Surface Preparation markets.
Brand at a Glance
69%
Customer Loyalty
2.7/5
Product Quality
2.5/5
Pricing
2.3/5
Customer Service
Aramsco NPS
Aramsco's Net Promoter Score (NPS) is a -20 with 40% Promoters, 0% Passives, and 60% Detractors. Net Promoter Score tracks whether Aramsco's customers would recommend using the product based on a scale of -100 to 100.
Aramsco Overall NPS
| 40% | Promoters |
|---|---|
| 0% | Passives |
| 60% | Detractors |
Aramsco NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Sep 2022 -33 | Sep 2022 | -33 |
Dec 2022 20 | Dec 2022 | 20 |
Oct 2023 -15 | Oct 2023 | -15 |
Jun 2024 -25 | Jun 2024 | -25 |
Jun 2025 -33 | Jun 2025 | -33 |
Nov 2025 -20 | Nov 2025 | -20 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aramsco NPS by Gender
Aramsco's NPS was rated -50 by Male customers on Comparably.
Male
-50
Aramsco's NPS was rated -50 by Male customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Female
N/A
Aramsco's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Aramsco NPS by Ethnicity
Aramsco's NPS was rated -34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
Aramsco NPS by Usage
Aramsco's NPS was rated -100 points by customers who have used Aramsco's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years -100 | Over 10 Years | -100 |
Aramsco Customer Loyalty
69%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
69% of Aramsco users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Aramsco Customer Loyalty Score by Gender
Aramsco's Customer Loyalty score was rated 78 by Male customers on Comparably.
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Male
78%
Yes
Female
N/A
Yes
Aramsco Customer Loyalty Score by Ethnicity
Aramsco's Customer Loyalty score was rated 70% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Aramsco.
70
out of 100
Caucasian
Aramsco Customer Loyalty Score by Usage
Aramsco's Customer Loyalty score was rated 78% by customers who have used Aramsco's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Aramsco Product Quality
2.7/5
Aramsco has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
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Aramsco Product Information
Aramsco’s product quality score is a 2.7 out of 5 as rated by its users and customers.
- Website
- http://www.aramsco.com
- Company Size
- 201-500 Employees
Quick Insights into Aramsco Product Quality
Aramsco's Product Quality score was rated highest by Caucasian customers.
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Ranked Aramsco Product Quality the Highest
Aramsco Product Quality Score by Gender
Aramsco's Product Quality score was rated 1.6 by Male customers on Comparably.
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Male
1.6/5
Female
N/A
Aramsco Product Quality Score by Ethnicity
Aramsco's Product Quality score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Aramsco.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Aramsco Product Quality Score by Usage
Aramsco's Product Quality score was rated 1.5 stars by customers who have used Aramsco's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Aramsco Pricing
Aramsco ROI & Value For Money
2.5/5
Aramsco has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Quick Insights into Aramsco ROI
Aramsco's ROI score was rated highest by Caucasian customers.
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Ranked Aramsco ROI the Highest
Aramsco ROI Score by Gender
Aramsco's ROI score was rated 1.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Aramsco.
Male
1.6/5
Female
N/A
Aramsco ROI Score by Ethnicity
Aramsco's ROI score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Aramsco.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Aramsco ROI Score by Usage
Aramsco's ROI score was rated 1.5 stars by customers who have used Aramsco's products/services for Over 10 Years.
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Aramsco Customer Satisfaction (CSAT)
Aramsco Customer Satisfaction (CSAT) Score
33 / 100
Aramsco has an overall Customer Satisfaction score of 33 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Aramsco Customer Satisfaction
Aramsco's Customer Satisfaction score was rated highest by Male customers.
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Ranked Aramsco Customer Satisfaction the Highest
Aramsco Customer Satisfaction Score by Gender
Aramsco's Customer Satisfaction score was rated 50 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Aramsco.
50 / 100
MaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 50% |
Aramsco Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Aramsco's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Aramsco.
33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
Aramsco Customer Satisfaction Score by Usage
Aramsco's Customer Satisfaction score was rated 25 points by customers who have used Aramsco's products/services for Over 10 Years.
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Aramsco Customer Service
2.3/5
Aramsco has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
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About Aramsco's Customer Service
Address
1480 Grandview Avenue, Paulsboro, NJ
Website
http://www.aramsco.com
Phone Number
(856) 686-4440
Quick Insights into Aramsco Customer Service
Aramsco's Customer Service score was rated highest by Caucasian customers.
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Ranked Aramsco Customer Service the Highest
Aramsco Customer Service Score by Gender
Aramsco's Customer Service score was rated 1.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Aramsco.
Male
1.6/5
Female
N/A
Aramsco Customer Service Score by Ethnicity
Aramsco's Customer Service score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Aramsco.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Aramsco Customer Service Score by Usage
Aramsco's Customer Service score was rated 1.5 stars by customers who have used Aramsco's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Aramsco as an Employer
2.8/5
Aramsco has a 2.8/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Aramsco scored a -20 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Aramsco would recommend the brand to a friend. ENPS measures how likely Aramsco employees would recommend working at Aramsco to a friend.
Net Promoter Score
-20
NPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 36% | Promoters |
|---|---|
| 12% | Passive |
| 52% | Detractors |
