100
NPS
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Brand Page
Arevo Labs
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About Arevo Labs' Brand
Additive Manufacturing of Composite Parts
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Arevo Labs NPS
Arevo Labs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Arevo Labs's customers would recommend using the product based on a scale of -100 to 100.
Arevo Labs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Arevo Labs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Arevo Labs Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Arevo Labs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Arevo Labs Product Quality
1.5/5
Arevo Labs has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Arevo Labs' overall Product Quality score rated by its users and customers.
Arevo Labs Product Information
Arevo Labs’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://arevo.com/
- Company Size
- 11-50 Employees
Industry
Manufacturing
Arevo Labs Pricing
Arevo Labs ROI & Value For Money
5/5
Arevo Labs has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Arevo Labs' overall ROI score rated by its users and customers.
Arevo Labs Customer Service
5/5
Arevo Labs has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Arevo Labs's Customer Service
Address
2090 Duane Ave, Santa Clara, CA 95054
Website
http://arevo.com/
Phone Number
4085551212
Arevo Labs as an Employer
3.3/5
Arevo Labs has a 3.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Arevo Labs scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Arevo Labs would recommend the brand to a friend. ENPS measures how likely Arevo Labs employees would recommend working at Arevo Labs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
