0
NPS
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ARGO Data Resource Corporation
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About ARGO Data Resource Corporation's Brand
Founded in 1980, ARGO is a leader in mission-critical and analytical software. Financial services solutions
Brand at a Glance
55%
Customer Loyalty
2.2/5
Product Quality
2.2/5
Pricing
2/5
Customer Service
ARGO Data Resource Corporation NPS
ARGO Data Resource Corporation's Net Promoter Score (NPS) is a 0 with 33% Promoters, 34% Passives, and 33% Detractors. Net Promoter Score tracks whether ARGO Data Resource Corporation's customers would recommend using the product based on a scale of -100 to 100.
ARGO Data Resource Corporation Overall NPS
| 33% | Promoters |
|---|---|
| 34% | Passives |
| 33% | Detractors |
ARGO Data Resource Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 0 | Jul 2021 | 0 |
Nov 2021 50 | Nov 2021 | 50 |
May 2026 0 | May 2026 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ARGO Data Resource Corporation Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of ARGO Data Resource Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ARGO Data Resource Corporation Product Quality
2.2/5
ARGO Data Resource Corporation has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock ARGO Data Resource Corporation's overall Product Quality score rated by its users and customers.
ARGO Data Resource Corporation Product Information
ARGO Data Resource Corporation’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- http://argodata.com/
- Company Size
- 201-500 Employees
Industry
Tech
Big Data
FinTech
Healthcare
SaaS
ARGO Data Resource Corporation Pricing
ARGO Data Resource Corporation ROI & Value For Money
2.2/5
ARGO Data Resource Corporation has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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ARGO Data Resource Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ARGO Data Resource Corporation Customer Service
2/5
ARGO Data Resource Corporation has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock ARGO Data Resource Corporation's overall Customer Service score rated by its users and customers.
About ARGO Data Resource Corporation's Customer Service
Address
1500 N. Greenville Ave, Richardson, TX 75081
Website
http://argodata.com/
ARGO Data Resource Corporation as an Employer
2.2/5
ARGO Data Resource Corporation has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of ARGO Data Resource Corporation
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
ARGO Data Resource Corporation scored a 0 for Net Promoter Score and a -90 for Employee Net Promoter Score. NPS gauges how likely a customer of ARGO Data Resource Corporation would recommend the brand to a friend. ENPS measures how likely ARGO Data Resource Corporation employees would recommend working at ARGO Data Resource Corporation to a friend.
Net Promoter Score
0
NPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
-90
eNPS Score
| 0% | Promoters |
|---|---|
| 10% | Passive |
| 90% | Detractors |
