0
NPS
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Argon Medical Devices
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About Argon Medical Devices' Brand
Argon Medical Devices is a global manufacturer of specialty medical products headquartered in Plano, Texas.
Brand at a Glance
65%
Customer Loyalty
2.9/5
Product Quality
2.7/5
Pricing
2.3/5
Customer Service
Argon Medical Devices NPS
Argon Medical Devices's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Argon Medical Devices's customers would recommend using the product based on a scale of -100 to 100.
Argon Medical Devices Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Argon Medical Devices NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 -100 | Sep 2021 | -100 |
Oct 2021 -100 | Oct 2021 | -100 |
Feb 2022 -100 | Feb 2022 | -100 |
Mar 2023 -60 | Mar 2023 | -60 |
Aug 2023 -33 | Aug 2023 | -33 |
Mar 2024 -15 | Mar 2024 | -15 |
Nov 2025 0 | Nov 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Argon Medical Devices NPS by Gender
Argon Medical Devices's NPS was rated -50 by Male customers on Comparably.
Male
-50
Argon Medical Devices's NPS was rated -50 by Male customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Female
N/A
Argon Medical Devices's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Argon Medical Devices NPS by Ethnicity
Argon Medical Devices's NPS was rated -50 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -50 | Caucasian | -50 |
Argon Medical Devices Customer Loyalty
65%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
65% of Argon Medical Devices users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Argon Medical Devices Customer Loyalty Score by Gender
Argon Medical Devices's Customer Loyalty score was rated 78 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Argon Medical Devices.
Male
78%
Yes
Female
N/A
Yes
Argon Medical Devices Customer Loyalty Score by Ethnicity
Argon Medical Devices's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Argon Medical Devices.
78
out of 100
Caucasian
Argon Medical Devices Product Quality
2.9/5
Argon Medical Devices has an overall Product Quality score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Argon Medical Devices' overall Product Quality score rated by its users and customers.
Argon Medical Devices Product Information
Argon Medical Devices’s product quality score is a 2.9 out of 5 as rated by its users and customers.
- Website
- http://www.argonmedical.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Healthcare
Quick Insights into Argon Medical Devices Product Quality
Argon Medical Devices's Product Quality score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Argon Medical Devices' Product Quality.
Ranked Argon Medical Devices Product Quality the Highest
Argon Medical Devices Product Quality Score by Gender
Argon Medical Devices's Product Quality score was rated 2.4 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Argon Medical Devices.
Male
2.4/5
Female
N/A
Argon Medical Devices Product Quality Score by Ethnicity
Argon Medical Devices's Product Quality score was rated 2.4 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Argon Medical Devices.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Argon Medical Devices Pricing
Argon Medical Devices ROI & Value For Money
2.7/5
Argon Medical Devices has a value for money and ROI score of 2.7 out of 5 stars rated by its users and customers.
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Quick Insights into Argon Medical Devices ROI
Argon Medical Devices's ROI score was rated highest by Caucasian customers.
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Ranked Argon Medical Devices ROI the Highest
Argon Medical Devices ROI Score by Gender
Argon Medical Devices's ROI score was rated 2 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Argon Medical Devices.
Male
2/5
Female
N/A
Argon Medical Devices ROI Score by Ethnicity
Argon Medical Devices's ROI score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Argon Medical Devices.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Argon Medical Devices Customer Satisfaction (CSAT)
Argon Medical Devices Customer Satisfaction (CSAT) Score
51 / 100
Argon Medical Devices has an overall Customer Satisfaction score of 51 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
38%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
24%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Argon Medical Devices Customer Satisfaction
Argon Medical Devices's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Argon Medical Devices' Customer Satisfaction.
Ranked Argon Medical Devices Customer Satisfaction the Highest
Argon Medical Devices Customer Satisfaction Score by Gender
Argon Medical Devices's Customer Satisfaction score was rated 25 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Argon Medical Devices.
25 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 50% |
Argon Medical Devices Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Argon Medical Devices' Customer Satisfaction (CSAT) score was rated 25% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Argon Medical Devices.
25 / 100
Very Satisfied
0%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
50%
Argon Medical Devices Customer Service
2.3/5
Argon Medical Devices has an overall Customer Service score of 2.3 out of 5 stars rated by its users and customers.
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About Argon Medical Devices's Customer Service
Address
5151 Headquarters Drive, Suite 210, Plano, TX
Website
http://www.argonmedical.com/
Phone Number
9036764240
Quick Insights into Argon Medical Devices Customer Service
Argon Medical Devices's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Argon Medical Devices' Customer Service score.
Ranked Argon Medical Devices Customer Service the Highest
Argon Medical Devices Customer Service Score by Gender
Argon Medical Devices's Customer Service score was rated 1.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Argon Medical Devices.
Male
1.9/5
Female
N/A
Argon Medical Devices Customer Service Score by Ethnicity
Argon Medical Devices's Customer Service score was rated 1.9 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Argon Medical Devices.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
Argon Medical Devices as an Employer
2.4/5
Argon Medical Devices has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Argon Medical Devices
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Argon Medical Devices scored a 0 for Net Promoter Score and a -92 for Employee Net Promoter Score. NPS gauges how likely a customer of Argon Medical Devices would recommend the brand to a friend. ENPS measures how likely Argon Medical Devices employees would recommend working at Argon Medical Devices to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-92
eNPS Score
| 0% | Promoters |
|---|---|
| 8% | Passive |
| 92% | Detractors |
