-100
NPS
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Brand Page
ArtBinder
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About ArtBinder's Brand
ArtBinder provides an application for galleries that allows users to present artworks remotely.??
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
ArtBinder NPS
ArtBinder's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether ArtBinder's customers would recommend using the product based on a scale of -100 to 100.
ArtBinder Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
ArtBinder NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 -100 | Mar 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ArtBinder Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of ArtBinder users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ArtBinder Product Quality
1.5/5
ArtBinder has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ArtBinder's overall Product Quality score rated by its users and customers.
ArtBinder Product Information
ArtBinder’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://artbinder.com/
- Company Size
- 11-50 Employees
Industry
Tech
Mobile App
SaaS
Sports & Entertainment
ArtBinder Pricing
ArtBinder ROI & Value For Money
1.5/5
ArtBinder has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ArtBinder's overall ROI score rated by its users and customers.
ArtBinder Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ArtBinder Customer Service
1.5/5
ArtBinder has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ArtBinder's overall Customer Service score rated by its users and customers.
About ArtBinder's Customer Service
Address
508 West 26th St, York, NY 10001
Website
http://artbinder.com/
Phone Number
2128968922
ArtBinder's Social Links
ArtBinder as an Employer
3.2/5
ArtBinder has a 3.2/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
ArtBinder scored a -100 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of ArtBinder would recommend the brand to a friend. ENPS measures how likely ArtBinder employees would recommend working at ArtBinder to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
25
eNPS Score
| 50% | Promoters |
|---|---|
| 25% | Passive |
| 25% | Detractors |
