100
NPS
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Brand Page
Artemis Health
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About Artemis Health's Brand
Empowering employers to eliminate wasted health spend with data.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
3.7/5
Pricing
5/5
Customer Service
Artemis Health NPS
Artemis Health's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Artemis Health's customers would recommend using the product based on a scale of -100 to 100.
Artemis Health Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Artemis Health NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 100 | Jun 2022 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Feb 2024 100 | Feb 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Artemis Health Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Artemis Health users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Artemis Health Product Quality
5/5
Artemis Health has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Artemis Health's overall Product Quality score rated by its users and customers.
Artemis Health Product Information
Artemis Health’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Enterprise
Healthcare
SaaS
Artemis Health Pricing
Artemis Health ROI & Value For Money
3.7/5
Artemis Health has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Artemis Health Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Artemis Health Customer Service
5/5
Artemis Health has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Artemis Health's Customer Service
Address
331 Rio Grande St. Ste. 207, Salt Lake City, UT
Website
https://www.artemishealth.com/
Phone Number
(801) 361-7903
Artemis Health as an Employer
3.2/5
Artemis Health has a 3.2/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Artemis Health scored a 100 for Net Promoter Score and a -13 for Employee Net Promoter Score. NPS gauges how likely a customer of Artemis Health would recommend the brand to a friend. ENPS measures how likely Artemis Health employees would recommend working at Artemis Health to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-13
eNPS Score
| 12% | Promoters |
|---|---|
| 63% | Passive |
| 25% | Detractors |
