100
NPS
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Brand Page
Ash Brokerage
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About Ash Brokerage's Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
3.5/5
Pricing
5/5
Customer Service
Ash Brokerage NPS
Ash Brokerage's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Ash Brokerage's customers would recommend using the product based on a scale of -100 to 100.
Ash Brokerage Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Ash Brokerage NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 100 | Dec 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ash Brokerage Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Ash Brokerage users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Ash Brokerage Product Quality
5/5
Ash Brokerage has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ash Brokerage's overall Product Quality score rated by its users and customers.
Ash Brokerage Product Information
Ash Brokerage’s product quality score is a 5 out of 5 as rated by its users and customers.
Ash Brokerage Pricing
Ash Brokerage ROI & Value For Money
3.5/5
Ash Brokerage has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ash Brokerage's overall ROI score rated by its users and customers.
Ash Brokerage Customer Service
5/5
Ash Brokerage has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Ash Brokerage's overall Customer Service score rated by its users and customers.
About Ash Brokerage's Customer Service
Website
https://www.ashbrokerage.com/
Ash Brokerage as an Employer
3.1/5
Ash Brokerage has a 3.1/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Ash Brokerage scored a 100 for Net Promoter Score and a -67 for Employee Net Promoter Score. NPS gauges how likely a customer of Ash Brokerage would recommend the brand to a friend. ENPS measures how likely Ash Brokerage employees would recommend working at Ash Brokerage to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-67
eNPS Score
| 0% | Promoters |
|---|---|
| 33% | Passive |
| 67% | Detractors |
