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AspireIQ's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether AspireIQ's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Feb 2024 100 | Feb 2024 | 100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AspireIQ has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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AspireIQ serves markets in the United States, Europe, Middle-East and Africa, Australia, Canada, Latin America, and Mexico. AspireIQ supports Web devices and offers products for small and medium sized businesses.
AspireIQ’s product quality score is a 5 out of 5 as rated by its users and customers.
AspireIQ has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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AspireIQ has a pricing structure that accommodates small and medium businesses.
AspireIQ has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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530 Howard Street, Suite 350, San Francisco, CA
http://www.aspireiq.com
AspireIQ scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of AspireIQ would recommend the brand to a friend. ENPS measures how likely AspireIQ employees would recommend working at AspireIQ to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |