-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Astral AR, LLC
Marketing or Exec? Claim Your Free Account
About Astral AR, LLC's Brand
Neuromechanical holoportation - robotically enhanced unmanned aerial vehicles.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Astral AR, LLC NPS
Astral AR, LLC's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Astral AR, LLC's customers would recommend using the product based on a scale of -100 to 100.
Astral AR, LLC Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Astral AR, LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 -100 | Apr 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Astral AR, LLC Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Astral AR, LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Astral AR, LLC Product Quality
1.5/5
Astral AR, LLC has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astral AR, LLC's overall Product Quality score rated by its users and customers.
Astral AR, LLC Product Information
Astral AR, LLC’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.astralar.com
- Company Size
- 11-50 Employees
Industry
Tech
Consumer Services
Enterprise
Hardware and Devices
Travel
Astral AR, LLC Pricing
Astral AR, LLC ROI & Value For Money
1.5/5
Astral AR, LLC has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astral AR, LLC's overall ROI score rated by its users and customers.
Astral AR, LLC Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Astral AR, LLC Customer Service
1.5/5
Astral AR, LLC has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astral AR, LLC's overall Customer Service score rated by its users and customers.
About Astral AR, LLC's Customer Service
Address
706 W Ben White Blvd, Ste 230, Austin, TX 78704
Website
http://www.astralar.com
Phone Number
(512)718-9793
Astral AR, LLC as an Employer
Consumer vs. Employees
Astral AR, LLC scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Astral AR, LLC would recommend the brand to a friend. ENPS measures how likely Astral AR, LLC employees would recommend working at Astral AR, LLC to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
