-100
NPS
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Astrodyne
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About Astrodyne's Brand
Astrodyne Corporation designs, manufactures, and distributes AC/DC power supplies and adapters, and DC/DC converters.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Astrodyne NPS
Astrodyne's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Astrodyne's customers would recommend using the product based on a scale of -100 to 100.
Astrodyne Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Astrodyne NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 -100 | Sep 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Astrodyne Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Astrodyne users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Astrodyne Product Quality
1.5/5
Astrodyne has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astrodyne's overall Product Quality score rated by its users and customers.
Astrodyne Product Information
Astrodyne’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.astrodyne.com
- Company Size
- 201-500 Employees
Industry
Tech
Hardware and Devices
SaaS
Astrodyne Pricing
Astrodyne ROI & Value For Money
1.5/5
Astrodyne has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astrodyne's overall ROI score rated by its users and customers.
Astrodyne Customer Service
1.5/5
Astrodyne has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Astrodyne's overall Customer Service score rated by its users and customers.
About Astrodyne's Customer Service
Address
375 Forbes Boulevard, Mansfield, MA
Website
http://www.astrodyne.com
Phone Number
5083391368
Astrodyne as an Employer
3.8/5
Astrodyne has a 3.8/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Astrodyne scored a -100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Astrodyne would recommend the brand to a friend. ENPS measures how likely Astrodyne employees would recommend working at Astrodyne to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
