37
NPS
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Asurint
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About Asurint's Brand
Asurint is the developer and designer of an integrated system of background screening products.
Brand at a Glance
3.6/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
Asurint NPS
Asurint's Net Promoter Score (NPS) is a 37 with 64% Promoters, 9% Passives, and 27% Detractors. Net Promoter Score tracks whether Asurint's customers would recommend using the product based on a scale of -100 to 100.
Asurint Overall NPS
| 64% | Promoters |
|---|---|
| 9% | Passives |
| 27% | Detractors |
Asurint NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 36 | Aug 2020 | 36 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Asurint NPS by Usage
Asurint's NPS was rated 37 points by customers who have used Asurint's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 37 | 5 to 10 Years | 37 |
Asurint Product Quality
3.6/5
Asurint has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Asurint Product Information
Asurint serves markets in the United States. Asurint supports Web devices and offers products for large sized businesses.
Asurint’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://asurint.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
Languages Supported
English
Product Type
Background Check Software
Asurint Pricing
Asurint ROI & Value For Money
4/5
Asurint has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Asurint Pricing Plans
Asurint has a pricing structure that accommodates large businesses.
Who Uses Asurint?
Large Enterprises
Asurint Customer Service
3.7/5
Asurint has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Asurint's Customer Service
Address
1501 Euclid Avenue, Cleveland, OH
Website
http://asurint.com
Phone Number
800-906-2035
Consumer vs. Employees
Asurint scored a 37 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Asurint would recommend the brand to a friend. ENPS measures how likely Asurint employees would recommend working at Asurint to a friend.
Net Promoter Score
37
NPS Score
| 64% | Promoters |
|---|---|
| 9% | Passive |
| 27% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
