100
NPS
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Asyst Technologies
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About Asyst Technologies' Brand
Development, manufacture integrated hardware and software automation systems primarily for the semiconductor manufacturing industries
Brand at a Glance
2.5/5
Product Quality
5/5
Pricing
Asyst Technologies NPS
Asyst Technologies's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Asyst Technologies's customers would recommend using the product based on a scale of -100 to 100.
Asyst Technologies Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Asyst Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2024 100 | Feb 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Asyst Technologies Product Quality
2.5/5
Asyst Technologies has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Asyst Technologies' overall Product Quality score rated by its users and customers.
Asyst Technologies Product Information
Asyst Technologies’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.asyst.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Enterprise
Hardware and Devices
SaaS
Asyst Technologies Pricing
Asyst Technologies ROI & Value For Money
5/5
Asyst Technologies has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Asyst Technologies' overall ROI score rated by its users and customers.
Asyst Technologies Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
