-21
NPS
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Atiim
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About Atiim's Brand
Brand at a Glance
4/5
Product Quality
4/5
Pricing
5/5
Customer Service
Atiim NPS
Atiim's Net Promoter Score (NPS) is a -21 with 32% Promoters, 15% Passives, and 53% Detractors. Net Promoter Score tracks whether Atiim's customers would recommend using the product based on a scale of -100 to 100.
Atiim Overall NPS
| 32% | Promoters |
|---|---|
| 15% | Passives |
| 53% | Detractors |
Atiim NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -21 | Aug 2020 | -21 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atiim NPS by Usage
Atiim's NPS was rated 21 points by customers who have used Atiim's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 21 | Less than 1 Year | 21 |
Atiim Product Quality
4/5
Atiim has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Atiim Product Information
Atiim serves markets in the United States, Europe, Australia, Canada, United Kingdom, and Germany. Atiim supports Web and Android devices and offers products for small and medium sized businesses.
Atiim’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.atiim.com/
- Company Size
- 11-50 Employees
Industry
Tech
Languages Supported
English
Product Type
OKR Software
Atiim Pricing
Atiim ROI & Value For Money
4/5
Atiim has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Atiim Pricing Plans
Atiim has a pricing structure that accommodates small and medium businesses. Starting from $150/month, Atiim uses a subscription model. For the users that are not ready to commit yet, Atiim also offers a free trial.
Who Uses Atiim?
Small Businesses
Medium Businesses
Atiim Customer Service
5/5
Atiim has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Atiim's Customer Service
Address
Boston, MA
Website
https://www.atiim.com/
Consumer vs. Employees
Atiim scored a -21 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Atiim would recommend the brand to a friend. ENPS measures how likely Atiim employees would recommend working at Atiim to a friend.
Net Promoter Score
-21
NPS Score
| 32% | Promoters |
|---|---|
| 15% | Passive |
| 53% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
