Atlas Holdings NPS & Customer Reviews | Comparably
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Atlas Holdings
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About Atlas Holdings' Brand

Atlas Holdings is a diversified group of manufacturing, distribution, service and trading businesses that operates in the building

Brand at a Glance

1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service

Atlas Holdings NPS

Atlas Holdings's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Atlas Holdings's customers would recommend using the product based on a scale of -100 to 100.

Atlas Holdings Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Atlas Holdings Overall NPS

Atlas Holdings NPS Trend

-100
-50
0
50
100
Aug 2021
-100
Aug 2021-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Atlas Holdings Product Quality

1.5/5

Atlas Holdings has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Atlas Holdings Product Information

Atlas Holdings’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://atlasholdingsllc.com
Company Size
1-10 Employees

Industry

Tech
FinTech

Atlas Holdings Pricing

Atlas Holdings ROI & Value For Money

1.5/5

Atlas Holdings has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

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Atlas Holdings Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Atlas Holdings Customer Service

1.5/5

Atlas Holdings has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.

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About Atlas Holdings's Customer Service

Address

One Sound Shore Drive, Suite 203, Greenwich, CT 06830


Website

http://atlasholdingsllc.com

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