0
NPS
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Atlas Honda
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About Atlas Honda's Brand
Manufacturer of motorcycles. The company is engaged in the manufacturing and marketing of motorcycles and spare parts. It offers state of the art OEM standard Parts for replacement market of all Honda models produced.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
3/5
Customer Service
Atlas Honda NPS
Atlas Honda's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Atlas Honda's customers would recommend using the product based on a scale of -100 to 100.
Atlas Honda Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Atlas Honda NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 0 | Jun 2022 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Atlas Honda Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Atlas Honda users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Atlas Honda Product Quality
4/5
Atlas Honda has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlas Honda's overall Product Quality score rated by its users and customers.
Atlas Honda Product Information
Atlas Honda’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.atlashonda.com.pk
- Company Size
- 1,001-5,000 Employees
Atlas Honda Pricing
Atlas Honda ROI & Value For Money
4.5/5
Atlas Honda has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlas Honda's overall ROI score rated by its users and customers.
Atlas Honda Customer Satisfaction (CSAT)
Atlas Honda Customer Satisfaction (CSAT) Score
100 / 100
Atlas Honda has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Atlas Honda Customer Service
3/5
Atlas Honda has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Atlas Honda's overall Customer Service score rated by its users and customers.
About Atlas Honda's Customer Service
Address
1 Mcleod Road, Lahore, 54000 Virgin Islands (British)
Website
www.atlashonda.com.pk
Phone Number
7
Consumer vs. Employees
Atlas Honda scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Atlas Honda would recommend the brand to a friend. ENPS measures how likely Atlas Honda employees would recommend working at Atlas Honda to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
