96
NPS
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Brand Page
ATOMIZED
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About ATOMIZED's Brand
Brand at a Glance
4.1/5
Product Quality
5/5
Pricing
5/5
Customer Service
ATOMIZED NPS
ATOMIZED's Net Promoter Score (NPS) is a 96 with 97% Promoters, 2% Passives, and 1% Detractors. Net Promoter Score tracks whether ATOMIZED's customers would recommend using the product based on a scale of -100 to 100.
ATOMIZED Overall NPS
| 97% | Promoters |
|---|---|
| 2% | Passives |
| 1% | Detractors |
ATOMIZED NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 96 | Aug 2020 | 96 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ATOMIZED Product Quality
4.1/5
ATOMIZED has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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ATOMIZED Product Information
ATOMIZED serves markets in the United States and Canada. ATOMIZED supports Web devices and offers products for small and medium sized businesses.
ATOMIZED’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.atomized.com
- Company Size
- 11-50 Employees
Industry
AdTech
Enterprise
SaaS
Languages Supported
English
Product Type
Digital Asset Management Software
Content Management System (CMS) Software
Facebook App Software
Social Media Marketing Software
Campaign Management Software
Content Marketing Software
Social Media Management Software
Online Video Platform Software
Brand Management Software
Marketing Planning Software
Resource Management Software
ATOMIZED Pricing
ATOMIZED ROI & Value For Money
5/5
ATOMIZED has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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ATOMIZED Pricing Plans
ATOMIZED has a pricing structure that accommodates small and medium businesses. Starting from $5/month, ATOMIZED uses a subscription model and offers the following: Contact ATOMIZED directly for detailed pricing information.. For the users that are not ready to commit yet, ATOMIZED also offers a free trial.
Who Uses ATOMIZED?
Small Businesses
Medium Businesses
ATOMIZED Customer Service
5/5
ATOMIZED has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About ATOMIZED's Customer Service
Address
3380 Peachtree Rd NE Suite 250, Atlanta, GA 30326
Website
http://www.atomized.com
Phone Number
404-902-6210
ATOMIZED's Social Links
ATOMIZED as an Employer
4.6/5
ATOMIZED has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ATOMIZED scored a 96 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of ATOMIZED would recommend the brand to a friend. ENPS measures how likely ATOMIZED employees would recommend working at ATOMIZED to a friend.
Net Promoter Score
96
NPS Score
| 97% | Promoters |
|---|---|
| 2% | Passive |
| 1% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
