50
NPS
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Attivo Networks
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About Attivo Networks' Brand
Attivo Networks provides an active defense for early detection, forensics, and automated incident response to in-network attacks.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.2/5
Pricing
4/5
Customer Service
Attivo Networks CMO
Attivo Networks NPS
Attivo Networks's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Attivo Networks's customers would recommend using the product based on a scale of -100 to 100.
Attivo Networks Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Attivo Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2021 100 | Dec 2021 | 100 |
Mar 2022 50 | Mar 2022 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Attivo Networks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Attivo Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Attivo Networks Product Quality
4.5/5
Attivo Networks has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Attivo Networks' overall Product Quality score rated by its users and customers.
Attivo Networks Product Information
Attivo Networks’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://attivonetworks.com
- Company Size
- 51-200 Employees
Industry
Tech
Attivo Networks Pricing
Attivo Networks ROI & Value For Money
4.2/5
Attivo Networks has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Attivo Networks' overall ROI score rated by its users and customers.
Attivo Networks Customer Satisfaction (CSAT)
Attivo Networks Customer Satisfaction (CSAT) Score
100 / 100
Attivo Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Attivo Networks Customer Service
4/5
Attivo Networks has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Attivo Networks' overall Customer Service score rated by its users and customers.
About Attivo Networks's Customer Service
Address
46601 Fremont Blvd, Fremont, CA 94538
Website
http://attivonetworks.com
Phone Number
(510) 623-1000
Attivo Networks's Social Links
Attivo Networks as an Employer
4.7/5
Attivo Networks has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Attivo Networks scored a 50 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Attivo Networks would recommend the brand to a friend. ENPS measures how likely Attivo Networks employees would recommend working at Attivo Networks to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
