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About Audeze's Brand

Audeze LLC is a California-based high-end audio manufacturer delivering the most accurate sound reproduction available today.

Brand at a Glance

55%
Customer Loyalty
3.5/5
Product Quality
4.2/5
Pricing
4/5
Customer Service

Audeze NPS

Audeze's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Audeze's customers would recommend using the product based on a scale of -100 to 100.

Audeze Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Audeze Overall NPS

Audeze NPS Trend

-100
-50
0
50
100
Jun 2020
100
Jun 2020100
May 2021
100
May 2021100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Audeze Customer Loyalty

55%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

55% of Audeze users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

55
55%
45
45%
Audeze Customer Loyalty

Audeze Product Quality

3.5/5

Audeze has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.

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Audeze Product Information

Audeze’s product quality score is a 3.5 out of 5 as rated by its users and customers.

Website
https://www.audeze.com/
Company Size
51-200 Employees

Industry

Tech
Hardware and Devices

Audeze Pricing

Audeze ROI & Value For Money

4.2/5

Audeze has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.

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Audeze Customer Service

4/5

Audeze has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Audeze's Customer Service

Address

California City, CA


Website

https://www.audeze.com/


Phone Number

17028230333

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