-30
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Auto-Chlor System
Marketing or Exec? Claim Your Free Account
About Auto-Chlor System's Brand
Brand at a Glance
73%
Customer Loyalty
2.7/5
Product Quality
2.5/5
Pricing
2.6/5
Customer Service
Auto-Chlor System NPS
Auto-Chlor System's Net Promoter Score (NPS) is a -30 with 30% Promoters, 10% Passives, and 60% Detractors. Net Promoter Score tracks whether Auto-Chlor System's customers would recommend using the product based on a scale of -100 to 100.
Auto-Chlor System Overall NPS
| 30% | Promoters |
|---|---|
| 10% | Passives |
| 60% | Detractors |
Auto-Chlor System NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2022 22 | May 2022 | 22 |
Mar 2023 6 | Mar 2023 | 6 |
Jul 2023 -1 | Jul 2023 | -1 |
Aug 2023 0 | Aug 2023 | 0 |
Sep 2023 -5 | Sep 2023 | -5 |
Oct 2023 -6 | Oct 2023 | -6 |
Jan 2024 -13 | Jan 2024 | -13 |
Mar 2024 -20 | Mar 2024 | -20 |
Jul 2024 -22 | Jul 2024 | -22 |
Dec 2024 -25 | Dec 2024 | -25 |
Feb 2025 -27 | Feb 2025 | -27 |
Sep 2025 -30 | Sep 2025 | -30 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Auto-Chlor System NPS by Gender
Female customers rated Auto-Chlor System's NPS 36 points higher than Male customers.
Male
-56
Auto-Chlor System's NPS was rated -56 by Male customers on Comparably.
22%
Promoters
0%
Passives
78%
Detractors
Female
-20
Auto-Chlor System's NPS was rated -20 by Female customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
Auto-Chlor System NPS by Ethnicity
Auto-Chlor System's NPS was rated -76 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -76 | Caucasian | -76 |
Auto-Chlor System NPS by Age
Auto-Chlor System's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Auto-Chlor System NPS by Usage
Auto-Chlor System's NPS was rated the highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years -50 | 5 to 10 Years | -50 |
Over 10 Years -60 | Over 10 Years | -60 |
Auto-Chlor System Customer Loyalty
73%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
73% of Auto-Chlor System users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Auto-Chlor System Customer Loyalty Score by Gender
Female customers rated Auto-Chlor System's Customer Loyalty score 34% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Auto-Chlor System.
Male
66%
Yes
Female
100%
Yes
Auto-Chlor System Customer Loyalty Score by Ethnicity
Auto-Chlor System's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Auto-Chlor System.
78
out of 100
Caucasian
Auto-Chlor System Customer Loyalty Score by Age
Auto-Chlor System's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Auto-Chlor System.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
41-45 70% | 41-45 | 70% |
51-55 78% | 51-55 | 78% |
Auto-Chlor System Customer Loyalty Score by Usage
Auto-Chlor System's Customer Loyalty score was rated 100% by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Auto-Chlor System Customer Loyalty Score by Industry
Auto-Chlor System's Customer Loyalty score was rated 85% by Restaurants industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Auto-Chlor System Product Quality
2.7/5
Auto-Chlor System has an overall Product Quality score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Auto-Chlor System's overall Product Quality score rated by its users and customers.
Auto-Chlor System Product Information
Auto-Chlor System’s product quality score is a 2.7 out of 5 as rated by its users and customers. Reviewers from the Restaurants industry rated Auto-Chlor System's product the highest.
- Website
- http://www.autochlor.com
- Company Size
- 501-1,000 Employees
Quick Insights into Auto-Chlor System Product Quality
Auto-Chlor System's Product Quality score was rated highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and rated lowest by customers who have used Auto-Chlor System's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Auto-Chlor System's Product Quality.
Ranked Auto-Chlor System Product Quality the Highest
Ranked Auto-Chlor System Product Quality the Lowest
Auto-Chlor System Product Quality Score by Gender
Female customers rated Auto-Chlor System's Product Quality score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Auto-Chlor System.
Male
2.5/5
Female
2.7/5
Auto-Chlor System Product Quality Score by Ethnicity
Auto-Chlor System's Product Quality score was rated 2.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Auto-Chlor System.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Auto-Chlor System Product Quality Score by Age
Auto-Chlor System's Product Quality score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Auto-Chlor System.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 3 | 36-40 | 3 |
41-45 2.6 | 41-45 | 2.6 |
51-55 2.4 | 51-55 | 2.4 |
Auto-Chlor System Product Quality Score by Usage
Auto-Chlor System's Product Quality score was rated the highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Auto-Chlor System Product Quality Score by Industry
Auto-Chlor System's Product Quality score was rated 3.2 stars by Restaurants industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Auto-Chlor System Pricing
Auto-Chlor System ROI & Value For Money
2.5/5
Auto-Chlor System has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Auto-Chlor System's overall ROI score rated by its users and customers.
Auto-Chlor System Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Restaurants industry.
Quick Insights into Auto-Chlor System ROI
Auto-Chlor System's ROI score was rated highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Auto-Chlor System's ROI score.
Ranked Auto-Chlor System ROI the Highest
Ranked Auto-Chlor System ROI the Lowest
Auto-Chlor System ROI Score by Gender
Female customers rated Auto-Chlor System's ROI score 0.7 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Auto-Chlor System.
Male
2.2/5
Female
2.9/5
Auto-Chlor System ROI Score by Ethnicity
Auto-Chlor System's ROI score was rated 2.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Auto-Chlor System.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Auto-Chlor System ROI Score by Age
Auto-Chlor System's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Auto-Chlor System.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 2.3 | 36-40 | 2.3 |
41-45 2.5 | 41-45 | 2.5 |
51-55 2.9 | 51-55 | 2.9 |
Auto-Chlor System ROI Score by Usage
Auto-Chlor System's ROI score was rated the highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Auto-Chlor System ROI Score by Industry
Auto-Chlor System's ROI score was rated 2.8 stars by Restaurants industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Auto-Chlor System Customer Satisfaction (CSAT)
Auto-Chlor System Customer Satisfaction (CSAT) Score
28 / 100
Auto-Chlor System has an overall Customer Satisfaction score of 28 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
11%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
22%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Auto-Chlor System Customer Satisfaction
Auto-Chlor System's Customer Satisfaction score was rated highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and rated lowest by customers who have used Auto-Chlor System's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Auto-Chlor System's Customer Satisfaction.
Ranked Auto-Chlor System Customer Satisfaction the Highest
Ranked Auto-Chlor System Customer Satisfaction the Lowest
Auto-Chlor System Customer Satisfaction Score by Gender
Female customers rated Auto-Chlor System's Customer Satisfaction score 8 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Auto-Chlor System.
17 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 50% | |
Very Dissatisfied | 33% |
25 / 100
FemaleVery Satisfied | 25% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 75% |
Auto-Chlor System Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Auto-Chlor System's Customer Satisfaction (CSAT) score was rated 26% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Auto-Chlor System.
26 / 100
Very Satisfied
13%
Satisfied
13%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
38%
Very Dissatisfied
36%
Auto-Chlor System Customer Satisfaction Score by Age
Auto-Chlor System's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Auto-Chlor System.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 33% | |||||||||||||||
| 51-55 | 25% |
Auto-Chlor System Customer Satisfaction Score by Usage
Auto-Chlor System's Customer Satisfaction score was rated the highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Auto-Chlor System Customer Satisfaction Score by Industry
Auto-Chlor System's Customer Satisfaction score was rated 40 points by Restaurants industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Auto-Chlor System Customer Satisfaction Score by Industry",
"text": "Auto-Chlor System's Customer Satisfaction score was rated 40 points by Restaurants industry customers.",
"bars": [
{
"label": "Restaurants",
"groupId": 558,
"score": 40,
"stars": 0,
"csatScore": 40,
"text": "Auto-Chlor System's Customer Satisfaction score is rated by Restaurants customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 40
}
]
}Auto-Chlor System Customer Service
2.6/5
Auto-Chlor System has an overall Customer Service score of 2.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Auto-Chlor System's overall Customer Service score rated by its users and customers.
About Auto-Chlor System's Customer Service
Website
http://www.autochlor.com
Quick Insights into Auto-Chlor System Customer Service
Auto-Chlor System's Customer Service score was rated highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and rated lowest by customers who have used Auto-Chlor System's products/services for Over 10 Years.
Sign Up to unlock insights into how customers have ranked Auto-Chlor System's Customer Service score.
Ranked Auto-Chlor System Customer Service the Highest
Ranked Auto-Chlor System Customer Service the Lowest
Auto-Chlor System Customer Service Score by Gender
Female customers rated Auto-Chlor System's Customer Service score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Auto-Chlor System.
Male
2/5
Female
2.3/5
Auto-Chlor System Customer Service Score by Ethnicity
Auto-Chlor System's Customer Service score was rated 1.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Auto-Chlor System.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.8 | Caucasian | 1.8 |
Auto-Chlor System Customer Service Score by Age
Auto-Chlor System's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Auto-Chlor System.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 2.1 | 36-40 | 2.1 |
41-45 1.8 | 41-45 | 1.8 |
51-55 2 | 51-55 | 2 |
Auto-Chlor System Customer Service Score by Usage
Auto-Chlor System's Customer Service score was rated the highest by customers who have used Auto-Chlor System's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Auto-Chlor System Customer Service Score by Industry
Auto-Chlor System's Customer Service score was rated 2.7 stars by Restaurants industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Auto-Chlor System as an Employer
4.5/5
Auto-Chlor System has a 4.5/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Auto-Chlor System scored a -30 for Net Promoter Score and a 30 for Employee Net Promoter Score. NPS gauges how likely a customer of Auto-Chlor System would recommend the brand to a friend. ENPS measures how likely Auto-Chlor System employees would recommend working at Auto-Chlor System to a friend.
Net Promoter Score
-30
NPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
Employee Net Promoter Score
30
eNPS Score
| 58% | Promoters |
|---|---|
| 14% | Passive |
| 28% | Detractors |
