-100
NPS
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Brand Page
Automatic Labs
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About Automatic Labs' Brand
Automatic is a Smart Driving Assistant that can save you money on gas, remember where you parked, and even call for help in a crash.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Automatic Labs NPS
Automatic Labs's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Automatic Labs's customers would recommend using the product based on a scale of -100 to 100.
Automatic Labs Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Automatic Labs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -100 | May 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Automatic Labs Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Automatic Labs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Automatic Labs Product Quality
1.5/5
Automatic Labs has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Automatic Labs' overall Product Quality score rated by its users and customers.
Automatic Labs Product Information
Automatic Labs’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://automatic.com
- Company Size
- 11-50 Employees
Industry
Tech
Hardware and Devices
Productivity
SaaS
Travel
Automatic Labs Pricing
Automatic Labs ROI & Value For Money
1.5/5
Automatic Labs has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Automatic Labs' overall ROI score rated by its users and customers.
Automatic Labs Customer Service
1.5/5
Automatic Labs has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Automatic Labs' overall Customer Service score rated by its users and customers.
About Automatic Labs's Customer Service
Address
101 Howard Street, Suite E, San Francisco, CA 07068
Website
http://automatic.com
Phone Number
6507046016
Automatic Labs's Social Links
Automatic Labs as an Employer
3.5/5
Automatic Labs has a 3.5/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Automatic Labs scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Automatic Labs would recommend the brand to a friend. ENPS measures how likely Automatic Labs employees would recommend working at Automatic Labs to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
