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NPS
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Brand Page
Automile
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About Automile's Brand
Frictionless Tracking and Management of Fleets and Assets
Brand at a Glance
3.3/5
Product Quality
3.1/5
Pricing
3.7/5
Customer Service
Automile NPS
Automile's Net Promoter Score (NPS) is a 0 with 43% Promoters, 14% Passives, and 43% Detractors. Net Promoter Score tracks whether Automile's customers would recommend using the product based on a scale of -100 to 100.
Automile Overall NPS
| 43% | Promoters |
|---|---|
| 14% | Passives |
| 43% | Detractors |
Automile NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -1 | Aug 2020 | -1 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Automile Product Quality
3.3/5
Automile has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.
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Automile Product Information
Automile serves markets in the United States and Europe. Automile supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Automile’s product quality score is a 3.3 out of 5 as rated by its users and customers.
- Website
- https://www.automile.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Spanish
Swedish
Polish
Norwegian
Product Type
Transportation Management Software
Fleet Management Software
GPS Tracking Software
Route Planning Software
Landscape Software
Automile Pricing
Automile ROI & Value For Money
3.1/5
Automile has a value for money and ROI score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Automile's overall ROI score rated by its users and customers.
Automile Pricing Plans
Automile has a pricing structure that accommodates small, medium, and large businesses. Starting from $5.90/month, Automile uses a subscription model and offers the following: Starter: $5.90 per vehicle per month, Pro: $15.90 per vehicle per month, and Enterprise: $23.90 per vehicle per month.
Who Uses Automile?
Small Businesses
Medium Businesses
Large Enterprises
Automile Customer Service
3.7/5
Automile has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Automile's Customer Service
Address
2100 W. Pleasant Grove Blvd, Pleasant Grove, UT 84062
Website
https://www.automile.com
Phone Number
6506560091
Consumer vs. Employees
Automile scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Automile would recommend the brand to a friend. ENPS measures how likely Automile employees would recommend working at Automile to a friend.
Net Promoter Score
0
NPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
