42
NPS
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automotiveMastermind, Inc
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About automotiveMastermind, Inc's Brand
automotiveMastermind is a behavior prediction technology that provides overviews of what each customer would purchase.
Brand at a Glance
76%
Customer Loyalty
4.2/5
Product Quality
3.6/5
Pricing
3.7/5
Customer Service
automotiveMastermind, Inc NPS
automotiveMastermind, Inc's Net Promoter Score (NPS) is a 42 with 71% Promoters, 0% Passives, and 29% Detractors. Net Promoter Score tracks whether automotiveMastermind, Inc's customers would recommend using the product based on a scale of -100 to 100.
automotiveMastermind, Inc Overall NPS
| 71% | Promoters |
|---|---|
| 0% | Passives |
| 29% | Detractors |
automotiveMastermind, Inc NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 100 | Jun 2021 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
Sep 2023 33 | Sep 2023 | 33 |
Nov 2023 50 | Nov 2023 | 50 |
May 2024 60 | May 2024 | 60 |
Sep 2024 67 | Sep 2024 | 67 |
May 2025 43 | May 2025 | 43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
automotiveMastermind, Inc NPS by Gender
automotiveMastermind, Inc's NPS was rated 100 by Male customers on Comparably.
Male
100
automotiveMastermind, Inc's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
automotiveMastermind, Inc's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
automotiveMastermind, Inc NPS by Ethnicity
automotiveMastermind, Inc's NPS was rated 100 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 100 | Caucasian | 100 |
automotiveMastermind, Inc Customer Loyalty
76%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
76% of automotiveMastermind, Inc users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
automotiveMastermind, Inc Customer Loyalty Score by Gender
automotiveMastermind, Inc's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of automotiveMastermind, Inc.
Male
100%
Yes
Female
N/A
Yes
automotiveMastermind, Inc Customer Loyalty Score by Ethnicity
automotiveMastermind, Inc's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of automotiveMastermind, Inc.
100
out of 100
Caucasian
automotiveMastermind, Inc Customer Loyalty Score by Industry
automotiveMastermind, Inc's Customer Loyalty score was rated 100% by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
automotiveMastermind, Inc Product Quality
4.2/5
automotiveMastermind, Inc has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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automotiveMastermind, Inc Product Information
automotiveMastermind, Inc serves markets in the United States and Canada. automotiveMastermind, Inc supports Web devices and offers products for small and medium sized businesses.
automotiveMastermind, Inc’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Automotive and Transportation industry rated automotiveMastermind, Inc's product the highest.
- Company Size
- 201-500 Employees
Industry
Tech
SaaS
Travel
Languages Supported
English
Product Type
Auto Dealers Software
Automotive Software
Quick Insights into automotiveMastermind, Inc Product Quality
automotiveMastermind, Inc's Product Quality score was rated highest by customers from the Automotive and Transportation industry.
Sign Up to unlock insights into how customers have ranked automotiveMastermind, Inc's Product Quality.
Ranked automotiveMastermind, Inc Product Quality the Highest
automotiveMastermind, Inc Product Quality Score by Gender
automotiveMastermind, Inc's Product Quality score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of automotiveMastermind, Inc.
Male
4.6/5
Female
N/A
automotiveMastermind, Inc Product Quality Score by Ethnicity
automotiveMastermind, Inc's Product Quality score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of automotiveMastermind, Inc.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
automotiveMastermind, Inc Product Quality Score by Industry
automotiveMastermind, Inc's Product Quality score was rated 4.6 stars by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
automotiveMastermind, Inc Pricing
automotiveMastermind, Inc ROI & Value For Money
3.6/5
automotiveMastermind, Inc has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock automotiveMastermind, Inc's overall ROI score rated by its users and customers.
automotiveMastermind, Inc Pricing Plans
automotiveMastermind, Inc has a pricing structure that accommodates small and medium businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Automotive and Transportation industry.
Who Uses automotiveMastermind, Inc?
Small Businesses
Medium Businesses
Quick Insights into automotiveMastermind, Inc ROI
automotiveMastermind, Inc's ROI score was rated highest by customers from the Automotive and Transportation industry.
Sign Up to unlock insights into how customers have ranked automotiveMastermind, Inc's ROI score.
Ranked automotiveMastermind, Inc ROI the Highest
automotiveMastermind, Inc ROI Score by Gender
automotiveMastermind, Inc's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of automotiveMastermind, Inc.
Male
4.5/5
Female
N/A
automotiveMastermind, Inc ROI Score by Ethnicity
automotiveMastermind, Inc's ROI score was rated 4.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of automotiveMastermind, Inc.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.5 | Caucasian | 4.5 |
automotiveMastermind, Inc ROI Score by Industry
automotiveMastermind, Inc's ROI score was rated 4.5 stars by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
automotiveMastermind, Inc Customer Satisfaction (CSAT)
automotiveMastermind, Inc Customer Satisfaction (CSAT) Score
80 / 100
automotiveMastermind, Inc has an overall Customer Satisfaction score of 80 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
80%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into automotiveMastermind, Inc Customer Satisfaction
automotiveMastermind, Inc's Customer Satisfaction score was rated highest by customers from the Automotive and Transportation industry.
Sign Up to unlock insights into how customers have ranked automotiveMastermind, Inc's Customer Satisfaction.
Ranked automotiveMastermind, Inc Customer Satisfaction the Highest
automotiveMastermind, Inc Customer Satisfaction Score by Gender
automotiveMastermind, Inc's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of automotiveMastermind, Inc.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
automotiveMastermind, Inc Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
automotiveMastermind, Inc's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of automotiveMastermind, Inc.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
automotiveMastermind, Inc Customer Satisfaction Score by Industry
automotiveMastermind, Inc's Customer Satisfaction score was rated 100 points by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}automotiveMastermind, Inc Customer Service
3.7/5
automotiveMastermind, Inc has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock automotiveMastermind, Inc's overall Customer Service score rated by its users and customers.
About automotiveMastermind, Inc's Customer Service
Address
123 William Street, Suite 1505, New York City, NY
Website
https://www.automotivemastermind.com/
Phone Number
(800)801-0018
Quick Insights into automotiveMastermind, Inc Customer Service
automotiveMastermind, Inc's Customer Service score was rated highest by customers from the Automotive and Transportation industry.
Sign Up to unlock insights into how customers have ranked automotiveMastermind, Inc's Customer Service score.
Ranked automotiveMastermind, Inc Customer Service the Highest
automotiveMastermind, Inc Customer Service Score by Gender
automotiveMastermind, Inc's Customer Service score was rated 4.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of automotiveMastermind, Inc.
Male
4.8/5
Female
N/A
automotiveMastermind, Inc Customer Service Score by Ethnicity
automotiveMastermind, Inc's Customer Service score was rated 4.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of automotiveMastermind, Inc.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.8 | Caucasian | 4.8 |
automotiveMastermind, Inc Customer Service Score by Industry
automotiveMastermind, Inc's Customer Service score was rated 4.8 stars by Automotive and Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
automotiveMastermind, Inc as an Employer
3.5/5
automotiveMastermind, Inc has a 3.5/5 stars for its overall company culture rated by their employees
top
5%
CEO of automotiveMastermind, Inc
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
automotiveMastermind, Inc scored a 42 for Net Promoter Score and a 19 for Employee Net Promoter Score. NPS gauges how likely a customer of automotiveMastermind, Inc would recommend the brand to a friend. ENPS measures how likely automotiveMastermind, Inc employees would recommend working at automotiveMastermind, Inc to a friend.
Net Promoter Score
42
NPS Score
| 71% | Promoters |
|---|---|
| 0% | Passive |
| 29% | Detractors |
Employee Net Promoter Score
19
eNPS Score
| 55% | Promoters |
|---|---|
| 9% | Passive |
| 36% | Detractors |
