65
NPS
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Auvik Networks Inc.
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About Auvik Networks Inc. Brand
Auvik provides cloud-based software for businesses to manage their Information Technology networks.
Brand at a Glance
4.2/5
Product Quality
3.8/5
Pricing
5/5
Customer Service
Auvik Networks Inc. NPS
Auvik Networks Inc.'s Net Promoter Score (NPS) is a 65 with 79% Promoters, 7% Passives, and 14% Detractors. Net Promoter Score tracks whether Auvik Networks Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Auvik Networks Inc. Overall NPS
| 79% | Promoters |
|---|---|
| 7% | Passives |
| 14% | Detractors |
Auvik Networks Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 64 | Aug 2020 | 64 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Auvik Networks Inc. NPS by Usage
Auvik Networks Inc.'s NPS was rated 86 points by customers who have used Auvik Networks Inc.'s products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 86 | 1 to 2 Years | 86 |
Auvik Networks Inc. Product Quality
4.2/5
Auvik Networks Inc. has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Auvik Networks Inc. Product Information
Auvik Networks Inc. serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Auvik Networks Inc. supports Web devices and offers products for small, medium, and large sized businesses.
Auvik Networks Inc.’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://auvik.com/
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Application Monitoring & Performance Software
IT, Server & Network Monitoring Software
IT Management Software
IT Service Software
Network Monitoring Software
Managed Service Providers (MSP) Software
Network Mapping Software
Auvik Networks Inc. Pricing
Auvik Networks Inc. ROI & Value For Money
3.8/5
Auvik Networks Inc. has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Auvik Networks Inc. Pricing Plans
Auvik Networks Inc. has a pricing structure that accommodates small, medium, and large businesses. Starting from $150/month, Auvik Networks Inc. uses a subscription model and offers the following: Unlimited users, Unlimited support, and Discount available when prepaid for a year..
Who Uses Auvik Networks Inc.?
Small Businesses
Medium Businesses
Large Enterprises
Auvik Networks Inc. Customer Service
5/5
Auvik Networks Inc. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Auvik Networks Inc.'s Customer Service
Address
451 Phillip Street, Suite 200, Waterloo, IL N2T 2H4 Canada
Website
http://auvik.com/
Phone Number
519-804-4700
