52
NPS
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Avatier
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About Avatier's Brand
Our software serves as the single system of record for business technology ensuring that all stakeholders, knowledge, workflows, reports and
Brand at a Glance
4.6/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Avatier NPS
Avatier's Net Promoter Score (NPS) is a 52 with 70% Promoters, 12% Passives, and 18% Detractors. Net Promoter Score tracks whether Avatier's customers would recommend using the product based on a scale of -100 to 100.
Avatier Overall NPS
| 70% | Promoters |
|---|---|
| 12% | Passives |
| 18% | Detractors |
Avatier NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 52 | Aug 2020 | 52 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Avatier NPS by Usage
Avatier's NPS was rated 37 points by customers who have used Avatier's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 37 | 2 to 5 Years | 37 |
Avatier Product Quality
4.6/5
Avatier has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Avatier's overall Product Quality score rated by its users and customers.
Avatier Product Information
Avatier serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Canada, Latin America, and Mexico. Avatier supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Avatier’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Identity & Access Management Software
Password Manager Software
Single Sign On (SSO) Software
Network Security Software
Authentication Software
Avatier Pricing
Avatier ROI & Value For Money
4.3/5
Avatier has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Avatier's overall ROI score rated by its users and customers.
Avatier Pricing Plans
Avatier has a pricing structure that accommodates small, medium, and large businesses. Starting from $1.50/month, Avatier uses a subscription model and offers the following: Hosted pricing:, Password management: $1.50/month/user, and Single Sign-On: $2/month/user. For the users that are not ready to commit yet, Avatier also offers a free trial.
Who Uses Avatier?
Small Businesses
Medium Businesses
Large Enterprises
Avatier Customer Service
5/5
Avatier has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Avatier's overall Customer Service score rated by its users and customers.
About Avatier's Customer Service
Address
2603 Camino Ramon, Suite 110, San Ramon, CA
Website
http://www.avatier.com/index.html
Phone Number
9252750853
