-100
NPS
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Avni Networks
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About Avni Networks' Brand
Avni is radically transforming Data Centers to Virtual Clouds, for the Applications economy.
Brand at a Glance
4/5
Product Quality
5/5
Pricing
Avni Networks NPS
Avni Networks's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Avni Networks's customers would recommend using the product based on a scale of -100 to 100.
Avni Networks Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Avni Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 -100 | Aug 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Avni Networks Product Quality
4/5
Avni Networks has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Avni Networks' overall Product Quality score rated by its users and customers.
Avni Networks Product Information
Avni Networks’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://avni.io/
- Company Size
- 11-50 Employees
Industry
Tech
Enterprise
Hardware and Devices
SaaS
Virtual Reality
Avni Networks Pricing
Avni Networks ROI & Value For Money
5/5
Avni Networks has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Avni Networks' overall ROI score rated by its users and customers.
Avni Networks Customer Satisfaction (CSAT)
Avni Networks Customer Satisfaction (CSAT) Score
100 / 100
Avni Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
