40
NPS
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AVX Corporation
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About AVX Corporation's Brand
AVX Corporation (AVX) is a manufacturer and supplier of a broad line of passive electronic components and related products
Brand at a Glance
72%
Customer Loyalty
3.6/5
Product Quality
3.9/5
Pricing
3.6/5
Customer Service
AVX Corporation NPS
AVX Corporation's Net Promoter Score (NPS) is a 40 with 60% Promoters, 20% Passives, and 20% Detractors. Net Promoter Score tracks whether AVX Corporation's customers would recommend using the product based on a scale of -100 to 100.
AVX Corporation Overall NPS
| 60% | Promoters |
|---|---|
| 20% | Passives |
| 20% | Detractors |
AVX Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
Aug 2022 0 | Aug 2022 | 0 |
Sep 2022 0 | Sep 2022 | 0 |
Nov 2022 20 | Nov 2022 | 20 |
Jan 2024 17 | Jan 2024 | 17 |
Feb 2024 13 | Feb 2024 | 13 |
Jun 2025 25 | Jun 2025 | 25 |
Jul 2025 33 | Jul 2025 | 33 |
Dec 2025 40 | Dec 2025 | 40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
AVX Corporation NPS by Gender
AVX Corporation's NPS was rated 0 by Male customers on Comparably.
Male
0
AVX Corporation's NPS was rated by Male customers on Comparably.
33%
Promoters
34%
Passives
33%
Detractors
Female
N/A
AVX Corporation's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
AVX Corporation NPS by Usage
AVX Corporation's NPS was rated 0 points by customers who have used AVX Corporation's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 0 | Over 10 Years | 0 |
AVX Corporation Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of AVX Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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AVX Corporation Customer Loyalty Score by Gender
AVX Corporation's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
AVX Corporation Customer Loyalty Score by Usage
AVX Corporation's Customer Loyalty score was rated 70% by customers who have used AVX Corporation's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
AVX Corporation Product Quality
3.6/5
AVX Corporation has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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AVX Corporation Product Information
AVX Corporation’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://avx.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Travel
Quick Insights into AVX Corporation Product Quality
AVX Corporation's Product Quality score was rated highest by Male customers.
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Ranked AVX Corporation Product Quality the Highest
AVX Corporation Product Quality Score by Gender
AVX Corporation's Product Quality score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of AVX Corporation.
Male
3.8/5
Female
N/A
AVX Corporation Product Quality Score by Usage
AVX Corporation's Product Quality score was rated 3.8 stars by customers who have used AVX Corporation's products/services for Over 10 Years.
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AVX Corporation Pricing
AVX Corporation ROI & Value For Money
3.9/5
AVX Corporation has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
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Quick Insights into AVX Corporation ROI
AVX Corporation's ROI score was rated highest by Male customers.
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Ranked AVX Corporation ROI the Highest
AVX Corporation ROI Score by Gender
AVX Corporation's ROI score was rated 3.6 by Male customers on Comparably.
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Male
3.6/5
Female
N/A
AVX Corporation ROI Score by Usage
AVX Corporation's ROI score was rated 3.6 stars by customers who have used AVX Corporation's products/services for Over 10 Years.
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AVX Corporation Customer Satisfaction (CSAT)
AVX Corporation Customer Satisfaction (CSAT) Score
74 / 100
AVX Corporation has an overall Customer Satisfaction score of 74 rated by its users and customers.
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Very Satisfied
63%
Satisfied
11%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
13%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into AVX Corporation Customer Satisfaction
AVX Corporation's Customer Satisfaction score was rated highest by Male customers.
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Ranked AVX Corporation Customer Satisfaction the Highest
AVX Corporation Customer Satisfaction Score by Gender
AVX Corporation's Customer Satisfaction score was rated 67 by Male customers on Comparably.
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67 / 100
MaleVery Satisfied | 34% | |
|---|---|---|
Satisfied | 33% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
AVX Corporation Customer Satisfaction Score by Usage
AVX Corporation's Customer Satisfaction score was rated 67 points by customers who have used AVX Corporation's products/services for Over 10 Years.
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AVX Corporation Customer Service
3.6/5
AVX Corporation has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About AVX Corporation's Customer Service
Address
1 AVX Boulevard, Fountain Inn, SC
Website
http://avx.com
Phone Number
(864)967-2150
Quick Insights into AVX Corporation Customer Service
AVX Corporation's Customer Service score was rated highest by Male customers.
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Ranked AVX Corporation Customer Service the Highest
AVX Corporation Customer Service Score by Gender
AVX Corporation's Customer Service score was rated 2.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of AVX Corporation.
Male
2.8/5
Female
N/A
AVX Corporation Customer Service Score by Usage
AVX Corporation's Customer Service score was rated 2.8 stars by customers who have used AVX Corporation's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
AVX Corporation as an Employer
2.9/5
AVX Corporation has a 2.9/5 stars for its overall company culture rated by their employees
top
35%
Consumer vs. Employees
AVX Corporation scored a 40 for Net Promoter Score and a -10 for Employee Net Promoter Score. NPS gauges how likely a customer of AVX Corporation would recommend the brand to a friend. ENPS measures how likely AVX Corporation employees would recommend working at AVX Corporation to a friend.
Net Promoter Score
40
NPS Score
| 60% | Promoters |
|---|---|
| 20% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
-10
eNPS Score
| 37% | Promoters |
|---|---|
| 16% | Passive |
| 47% | Detractors |
