43
NPS
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Badger Meter
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About Badger Meter's Brand
Badger Meter is a leading manufacturer and marketer of flow measurement and control products, serving water utilities, municipalities and
Brand at a Glance
87%
Customer Loyalty
3.6/5
Product Quality
3.6/5
Pricing
3.6/5
Customer Service
Badger Meter NPS
Badger Meter's Net Promoter Score (NPS) is a 43 with 57% Promoters, 29% Passives, and 14% Detractors. Net Promoter Score tracks whether Badger Meter's customers would recommend using the product based on a scale of -100 to 100.
Badger Meter Overall NPS
| 57% | Promoters |
|---|---|
| 29% | Passives |
| 14% | Detractors |
Badger Meter NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
May 2023 -50 | May 2023 | -50 |
Jan 2024 0 | Jan 2024 | 0 |
Aug 2024 20 | Aug 2024 | 20 |
Nov 2025 34 | Nov 2025 | 34 |
Dec 2025 43 | Dec 2025 | 43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Badger Meter NPS by Gender
Badger Meter's NPS was rated 40 by Male customers on Comparably.
Male
40
Badger Meter's NPS was rated 40 by Male customers on Comparably.
60%
Promoters
20%
Passives
20%
Detractors
Female
N/A
Badger Meter's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Badger Meter Customer Reviews
Out of the 2 Badger Meter customer reviews 2 were positive and 0 were constructive. Badger Meter customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Badger Meter Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of Badger Meter users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Badger Meter Customer Loyalty Score by Gender
Badger Meter's Customer Loyalty score was rated 100 by Male customers on Comparably.
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Male
100%
Yes
Female
N/A
Yes
Badger Meter Product Quality
3.6/5
Badger Meter has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Badger Meter Product Information
Badger Meter’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://badgermeter.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Business Services
Energy
Enterprise
Hardware and Devices
Quick Insights into Badger Meter Product Quality
Badger Meter's Product Quality score was rated highest by Male customers.
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Ranked Badger Meter Product Quality the Highest
Badger Meter Product Quality Score by Gender
Badger Meter's Product Quality score was rated 3.7 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Badger Meter.
Male
3.7/5
Female
N/A
Badger Meter Pricing
Badger Meter ROI & Value For Money
3.6/5
Badger Meter has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Quick Insights into Badger Meter ROI
Badger Meter's ROI score was rated highest by Male customers.
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Ranked Badger Meter ROI the Highest
Badger Meter ROI Score by Gender
Badger Meter's ROI score was rated 3.7 by Male customers on Comparably.
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Male
3.7/5
Female
N/A
Badger Meter Customer Satisfaction (CSAT)
Badger Meter Customer Satisfaction (CSAT) Score
83 / 100
Badger Meter has an overall Customer Satisfaction score of 83 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Badger Meter Customer Satisfaction
Badger Meter's Customer Satisfaction score was rated highest by Male customers.
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Ranked Badger Meter Customer Satisfaction the Highest
Badger Meter Customer Satisfaction Score by Gender
Badger Meter's Customer Satisfaction score was rated 80 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Badger Meter.
80 / 100
MaleVery Satisfied | 60% | |
|---|---|---|
Satisfied | 20% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 20% |
Badger Meter Customer Service
3.6/5
Badger Meter has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Badger Meter's Customer Service
Address
4545 W. Brown Deer Road, P.O. Box 245036, Milwaukee, WI
Website
http://badgermeter.com
Phone Number
(414) 371-5954
Quick Insights into Badger Meter Customer Service
Badger Meter's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Badger Meter's Customer Service score.
Ranked Badger Meter Customer Service the Highest
Badger Meter Customer Service Score by Gender
Badger Meter's Customer Service score was rated 3.8 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Badger Meter.
Male
3.8/5
Female
N/A
Badger Meter as an Employer
3.5/5
Badger Meter has a 3.5/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
Badger Meter scored a 43 for Net Promoter Score and a -37 for Employee Net Promoter Score. NPS gauges how likely a customer of Badger Meter would recommend the brand to a friend. ENPS measures how likely Badger Meter employees would recommend working at Badger Meter to a friend.
Net Promoter Score
43
NPS Score
| 57% | Promoters |
|---|---|
| 29% | Passive |
| 14% | Detractors |
Employee Net Promoter Score
-37
eNPS Score
| 18% | Promoters |
|---|---|
| 27% | Passive |
| 55% | Detractors |
