42
NPS
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Bahwan CyberTek
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About Bahwan CyberTek's Brand
"Bahwan CyberTek provides IoT, payments, education, logistics, predictive and social analytics software services."
Brand at a Glance
89%
Customer Loyalty
4.1/5
Product Quality
4.2/5
Pricing
4.3/5
Customer Service
Bahwan CyberTek NPS
Bahwan CyberTek's Net Promoter Score (NPS) is a 42 with 66% Promoters, 10% Passives, and 24% Detractors. Net Promoter Score tracks whether Bahwan CyberTek's customers would recommend using the product based on a scale of -100 to 100.
Bahwan CyberTek Overall NPS
| 66% | Promoters |
|---|---|
| 10% | Passives |
| 24% | Detractors |
Bahwan CyberTek NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 0 | Sep 2021 | 0 |
Jan 2023 50 | Jan 2023 | 50 |
Mar 2023 40 | Mar 2023 | 40 |
Apr 2023 72 | Apr 2023 | 72 |
May 2023 74 | May 2023 | 74 |
Jun 2023 62 | Jun 2023 | 62 |
Aug 2023 54 | Aug 2023 | 54 |
Oct 2023 55 | Oct 2023 | 55 |
Mar 2024 50 | Mar 2024 | 50 |
Aug 2024 52 | Aug 2024 | 52 |
Dec 2024 45 | Dec 2024 | 45 |
Oct 2025 41 | Oct 2025 | 41 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bahwan CyberTek NPS by Gender
Bahwan CyberTek's NPS was rated 100 by both Female and Male customers on Comparably.
Male
100
Bahwan CyberTek's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
100
Bahwan CyberTek's NPS was rated 100 by Female customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Bahwan CyberTek NPS by Ethnicity
Bahwan CyberTek's NPS was rated 100 points by Other customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Other 100 | Other | 100 |
Bahwan CyberTek NPS by Age
Bahwan CyberTek's NPS was rated 100 points by customers ages 18-25 and customers ages 36-40 on Comparably.
Bahwan CyberTek NPS by Usage
Bahwan CyberTek's NPS was rated 100 points by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 100 | 2 to 5 Years | 100 |
Bahwan CyberTek Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Bahwan CyberTek users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bahwan CyberTek Customer Loyalty Score by Gender
Bahwan CyberTek's Customer Loyalty score was rated 100 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Bahwan CyberTek.
Male
100%
Yes
Female
100%
Yes
Bahwan CyberTek Customer Loyalty Score by Ethnicity
Bahwan CyberTek's Customer Loyalty score was rated 100% by Other customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Bahwan CyberTek.
100
out of 100
Other
Bahwan CyberTek Customer Loyalty Score by Age
Bahwan CyberTek's Customer Loyalty score was rated 100% by customers ages 18-25 and customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Bahwan CyberTek.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
36-40 100% | 36-40 | 100% |
Bahwan CyberTek Customer Loyalty Score by Usage
Bahwan CyberTek's Customer Loyalty score was rated 100% by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Bahwan CyberTek Customer Loyalty Score by Industry
Bahwan CyberTek's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Bahwan CyberTek Product Quality
4.1/5
Bahwan CyberTek has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
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Bahwan CyberTek Product Information
Bahwan CyberTek’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Bahwan CyberTek's product the highest.
- Website
- www.bahwancybertek.com
- Company Size
- 1,001-5,000 Employees
Industry
Analytics
SaaS
Quick Insights into Bahwan CyberTek Product Quality
Bahwan CyberTek's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers ages 36-40.
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Ranked Bahwan CyberTek Product Quality the Highest
Ranked Bahwan CyberTek Product Quality the Lowest
Bahwan CyberTek Product Quality Score by Gender
Male customers rated Bahwan CyberTek's Product Quality score 0.2 stars higher than Female customers.
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Male
4.8/5
Female
4.6/5
Bahwan CyberTek Product Quality Score by Ethnicity
Bahwan CyberTek's Product Quality score was rated 4.8 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Bahwan CyberTek.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 4.8 | Other | 4.8 |
Bahwan CyberTek Product Quality Score by Age
Bahwan CyberTek's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Bahwan CyberTek.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 5 | 18-25 | 5 |
36-40 4.3 | 36-40 | 4.3 |
Bahwan CyberTek Product Quality Score by Usage
Bahwan CyberTek's Product Quality score was rated 4.7 stars by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
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Bahwan CyberTek Product Quality Score by Industry
Bahwan CyberTek's Product Quality score was rated 4.8 stars by Tech industry customers.
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Bahwan CyberTek Pricing
Bahwan CyberTek ROI & Value For Money
4.2/5
Bahwan CyberTek has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Bahwan CyberTek's overall ROI score rated by its users and customers.
Bahwan CyberTek Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Bahwan CyberTek ROI
Bahwan CyberTek's ROI score was rated highest by customers ages 18-25, and rated lowest by customers ages 36-40.
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Ranked Bahwan CyberTek ROI the Highest
Ranked Bahwan CyberTek ROI the Lowest
Bahwan CyberTek ROI Score by Gender
Bahwan CyberTek's ROI score was rated 4.8 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Bahwan CyberTek.
Male
4.8/5
Female
4.8/5
Bahwan CyberTek ROI Score by Ethnicity
Bahwan CyberTek's ROI score was rated 4.9 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Bahwan CyberTek.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Other 4.9 | Other | 4.9 |
Bahwan CyberTek ROI Score by Age
Bahwan CyberTek's ROI score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Bahwan CyberTek.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 5 | 18-25 | 5 |
36-40 4.6 | 36-40 | 4.6 |
Bahwan CyberTek ROI Score by Usage
Bahwan CyberTek's ROI score was rated 4.7 stars by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Bahwan CyberTek ROI Score by Industry
Bahwan CyberTek's ROI score was rated 4.9 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Bahwan CyberTek Customer Satisfaction (CSAT)
Bahwan CyberTek Customer Satisfaction (CSAT) Score
89 / 100
Bahwan CyberTek has an overall Customer Satisfaction score of 89 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
58%
Satisfied
31%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
3%
Very Dissatisfied
8%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Bahwan CyberTek Customer Satisfaction
Bahwan CyberTek's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Bahwan CyberTek's Customer Satisfaction.
Ranked Bahwan CyberTek Customer Satisfaction the Highest
Ranked Bahwan CyberTek Customer Satisfaction the Lowest
Bahwan CyberTek Customer Satisfaction Score by Gender
Male customers rated Bahwan CyberTek's Customer Satisfaction score 33 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Bahwan CyberTek.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
67 / 100
FemaleVery Satisfied | 67% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 33% |
Bahwan CyberTek Customer Satisfaction Score by Ethnicity
CSAT according to Other
Bahwan CyberTek's Customer Satisfaction (CSAT) score was rated 100% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Bahwan CyberTek.
100 / 100
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
Bahwan CyberTek Customer Satisfaction Score by Age
Bahwan CyberTek's Customer Satisfaction score was rated 100 points by customers ages 18-25 and customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Bahwan CyberTek.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 100% | |||||||||||||||
| 36-40 | 100% |
Bahwan CyberTek Customer Satisfaction Score by Usage
Bahwan CyberTek's Customer Satisfaction score was rated 100 points by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Bahwan CyberTek Customer Satisfaction Score by Industry
Bahwan CyberTek's Customer Satisfaction score was rated 83 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "Bahwan CyberTek Customer Satisfaction Score by Industry",
"text": "Bahwan CyberTek's Customer Satisfaction score was rated 83 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 83,
"stars": 0,
"csatScore": 83,
"text": "Bahwan CyberTek's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 83
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}Bahwan CyberTek Customer Service
4.3/5
Bahwan CyberTek has an overall Customer Service score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Bahwan CyberTek's overall Customer Service score rated by its users and customers.
About Bahwan CyberTek's Customer Service
Address
Tennessee Ridge, TN
Website
www.bahwancybertek.com
Quick Insights into Bahwan CyberTek Customer Service
Bahwan CyberTek's Customer Service score was rated highest by customers ages 18-25, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Bahwan CyberTek's Customer Service score.
Ranked Bahwan CyberTek Customer Service the Highest
Ranked Bahwan CyberTek Customer Service the Lowest
Bahwan CyberTek Customer Service Score by Gender
Male customers rated Bahwan CyberTek's Customer Service score 0.1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Bahwan CyberTek.
Male
4.9/5
Female
4.8/5
Bahwan CyberTek Customer Service Score by Ethnicity
Bahwan CyberTek's Customer Service score was rated 4.9 stars by Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Bahwan CyberTek.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Other 4.9 | Other | 4.9 |
Bahwan CyberTek Customer Service Score by Age
Bahwan CyberTek's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Bahwan CyberTek.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 5 | 18-25 | 5 |
36-40 4.8 | 36-40 | 4.8 |
Bahwan CyberTek Customer Service Score by Usage
Bahwan CyberTek's Customer Service score was rated 4.7 stars by customers who have used Bahwan CyberTek's products/services for 2 to 5 Years.
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Bahwan CyberTek Customer Service Score by Industry
Bahwan CyberTek's Customer Service score was rated 5 stars by Tech industry customers.
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Bahwan CyberTek as an Employer
4.7/5
Bahwan CyberTek has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bahwan CyberTek scored a 42 for Net Promoter Score and a 77 for Employee Net Promoter Score. NPS gauges how likely a customer of Bahwan CyberTek would recommend the brand to a friend. ENPS measures how likely Bahwan CyberTek employees would recommend working at Bahwan CyberTek to a friend.
Net Promoter Score
42
NPS Score
| 66% | Promoters |
|---|---|
| 10% | Passive |
| 24% | Detractors |
Employee Net Promoter Score
77
eNPS Score
| 85% | Promoters |
|---|---|
| 7% | Passive |
| 8% | Detractors |
