-100
NPS
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Bay Alarm
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About Bay Alarm's Brand
Bay Alarm provides security solutions and alarm systems for commercial and residents.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Bay Alarm NPS
Bay Alarm's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Bay Alarm's customers would recommend using the product based on a scale of -100 to 100.
Bay Alarm Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Bay Alarm NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 -100 | Jun 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bay Alarm Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Bay Alarm users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bay Alarm Product Quality
1.5/5
Bay Alarm has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bay Alarm's overall Product Quality score rated by its users and customers.
Bay Alarm Product Information
Bay Alarm’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.bayalarm.com
- Company Size
- 51-200 Employees
Industry
Tech
Professional Services
Bay Alarm Pricing
Bay Alarm ROI & Value For Money
1.5/5
Bay Alarm has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bay Alarm's overall ROI score rated by its users and customers.
Bay Alarm Customer Service
1.5/5
Bay Alarm has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bay Alarm's overall Customer Service score rated by its users and customers.
About Bay Alarm's Customer Service
Address
California City, CA
Website
www.bayalarm.com
Consumer vs. Employees
Bay Alarm scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Bay Alarm would recommend the brand to a friend. ENPS measures how likely Bay Alarm employees would recommend working at Bay Alarm to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
