-100
NPS
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Brand Page
Spinutech
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About Spinutech's Brand
Bayshore Solutions is an end-to-end digital agency providing web design & development, digital marketing, creative and hosting solutions.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
2/5
Customer Service
Spinutech NPS
Spinutech's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Spinutech's customers would recommend using the product based on a scale of -100 to 100.
Spinutech Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Spinutech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 -100 | Mar 2021 | -100 |
Jun 2021 -100 | Jun 2021 | -100 |
Jul 2025 -100 | Jul 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Spinutech Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Spinutech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Spinutech Product Quality
1.5/5
Spinutech has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Spinutech's overall Product Quality score rated by its users and customers.
Spinutech Product Information
Spinutech’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Spinutech Pricing
Spinutech ROI & Value For Money
1.5/5
Spinutech has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Spinutech's overall ROI score rated by its users and customers.
Spinutech Customer Service
2/5
Spinutech has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Spinutech's overall Customer Service score rated by its users and customers.
About Spinutech's Customer Service
Address
600 N. Westshore Blvd., Suite 700, Tampa, FL 33609
Website
http://www.bayshoresolutions.com
Phone Number
8663524791x279
Spinutech as an Employer
3.0/5
Spinutech has a 3.0/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Spinutech scored a -100 for Net Promoter Score and a -25 for Employee Net Promoter Score. NPS gauges how likely a customer of Spinutech would recommend the brand to a friend. ENPS measures how likely Spinutech employees would recommend working at Spinutech to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-25
eNPS Score
| 25% | Promoters |
|---|---|
| 25% | Passive |
| 50% | Detractors |
