-100
NPS
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Brand Page
Be Heard LLC
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About Be Heard LLC's Brand
Be Heard has the sole purpose of making Voice a reality and bringing similar products to market following it.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Be Heard LLC NPS
Be Heard LLC's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Be Heard LLC's customers would recommend using the product based on a scale of -100 to 100.
Be Heard LLC Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Be Heard LLC NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2021 -100 | Oct 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Be Heard LLC Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Be Heard LLC users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Be Heard LLC Product Quality
1.5/5
Be Heard LLC has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Be Heard LLC's overall Product Quality score rated by its users and customers.
Be Heard LLC Product Information
Be Heard LLC’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.voicetheapp.com/
Industry
Tech
Media
SaaS
Social
Sports & Entertainment
Travel
Be Heard LLC Pricing
Be Heard LLC ROI & Value For Money
1.5/5
Be Heard LLC has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Be Heard LLC Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Be Heard LLC Customer Service
1.5/5
Be Heard LLC has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Be Heard LLC's overall Customer Service score rated by its users and customers.
About Be Heard LLC's Customer Service
Address
Greenville, SC
Website
http://www.voicetheapp.com/
Be Heard LLC as an Employer
2.9/5
Be Heard LLC has a 2.9/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Be Heard LLC scored a -100 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of Be Heard LLC would recommend the brand to a friend. ENPS measures how likely Be Heard LLC employees would recommend working at Be Heard LLC to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
11
eNPS Score
| 33% | Promoters |
|---|---|
| 45% | Passive |
| 22% | Detractors |
