71
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Beekeeper
Marketing or Exec? Claim Your Free Account
About Beekeeper's Brand
Developer of a mobile-first communication application designed to connect non-desk workers with blue-collar and service-oriented workers. The company's mobile-first communication application replaces more arcane communication methods, such as pen and paper enabling non-desk workers to bridge the gap through peer-to-peer messaging, communications streams, group chat and mobile surveys with automated workflows and scheduling to fully support operational strategies, communication, improve communication efficiency, gain insight and calculate impact for continuous optimization.
Brand at a Glance
100%
Customer Loyalty
4.4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Beekeeper NPS
Beekeeper's Net Promoter Score (NPS) is a 71 with 78% Promoters, 15% Passives, and 7% Detractors. Net Promoter Score tracks whether Beekeeper's customers would recommend using the product based on a scale of -100 to 100.
Beekeeper Overall NPS
| 78% | Promoters |
|---|---|
| 15% | Passives |
| 7% | Detractors |
Beekeeper NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 80 | Aug 2020 | 80 |
Nov 2020 76 | Nov 2020 | 76 |
Sep 2023 69 | Sep 2023 | 69 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beekeeper NPS by Usage
Beekeeper's NPS was rated the highest by customers who have used Beekeeper's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 86 | Less than 1 Year | 86 |
1 to 2 Years 87 | 1 to 2 Years | 87 |
2 to 5 Years 83 | 2 to 5 Years | 83 |
Beekeeper Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Beekeeper users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beekeeper Product Quality
4.4/5
Beekeeper has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Beekeeper's overall Product Quality score rated by its users and customers.
Beekeeper Product Information
Beekeeper serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Beekeeper supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Beekeeper’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- www.beekeeper.io
- Company Size
- 51-200 Employees
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Taiwanese
Product Type
Workforce Management Software
Mobile Software
Human Resources (HR) Software
Web Collaboration Software
Portal Software
Enterprise Social Networking Software
Intranet Software
Unified Communications Software
Online Community Software
Employee Engagement Software
Instant Messaging & Chat Software
File Sharing Software
Social Networking Software
Internal Communications Software
Digital Workplace Software
Team Communication Software
Quick Insights into Beekeeper Product Quality
Beekeeper's Product Quality score was rated highest by customers who have used Beekeeper's products/services for 5 to 10 Years.
Sign Up to unlock insights into how customers have ranked Beekeeper's Product Quality.
Ranked Beekeeper Product Quality the Highest
Beekeeper Product Quality Score by Usage
Beekeeper's Product Quality score was rated 4.3 stars by customers who have used Beekeeper's products/services for 5 to 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Beekeeper Pricing
Beekeeper ROI & Value For Money
4.5/5
Beekeeper has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beekeeper's overall ROI score rated by its users and customers.
Beekeeper Pricing Plans
Beekeeper has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Beekeeper?
Small Businesses
Medium Businesses
Large Enterprises
Beekeeper Customer Service
4.5/5
Beekeeper has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beekeeper's overall Customer Service score rated by its users and customers.
About Beekeeper's Customer Service
Address
, Zurich, 8037 Switzerland
Website
www.beekeeper.io
Beekeeper as an Employer
3.0/5
Beekeeper has a 3.0/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Beekeeper scored a 71 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Beekeeper would recommend the brand to a friend. ENPS measures how likely Beekeeper employees would recommend working at Beekeeper to a friend.
Net Promoter Score
71
NPS Score
| 78% | Promoters |
|---|---|
| 15% | Passive |
| 7% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 17% | Promoters |
|---|---|
| 50% | Passive |
| 33% | Detractors |
